Medidata is seeking a Technical Support Engineer in Greater London for a hybrid role, acting as the primary liaison between support and core engineering. You will handle work requests, develop fixes, and document resolutions for internal and external customers.
You will diagnose issues across databases, OS, network, and hardware, craft SQL scripts, and leverage AI tools like Copilot and Gemini to draft knowledge base content and support materials.
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Hybrid Technical Support Engineer — AI & SQL Pro employer: Medidata Solutions
BIOVIA, part of Dassault Systèmes, is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Principal Solution Sales Advisor role in EMEA. Employees benefit from extensive professional growth opportunities, working alongside industry leaders in life sciences while contributing to transformative solutions that enhance scientific innovation and operational efficiency. With a strong emphasis on consultative sales and customer engagement, BIOVIA empowers its team members to drive meaningful impact in the life sciences sector, making it a rewarding place to build a career.
