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For Companies Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Tamworth
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day-to-day tasks
- Ensuring confidentiality and compliance with NHS policies
About You
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.
Contact Detail:
MedicoPartners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Tamworth)
✨Tip Number 1
Make sure you research the Primary Care Centre and understand their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about patient-focused care.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face patients see. We recommend rehearsing a warm and professional introduction to make a great first impression.
✨Tip Number 3
Prepare for common interview questions related to customer service and handling difficult situations. Think of examples from your past experiences that showcase your communication skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re enthusiastic about the role and appreciate the opportunity.
How to prepare for a job interview at MedicoPartners
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with patient-focused care and how your role contributes to creating a welcoming environment. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As the first point of contact for patients, excellent communication is crucial. Prepare examples from your past experiences where you've successfully handled queries or resolved issues. This will demonstrate your ability to remain calm under pressure and your commitment to providing compassionate care.
✨Get Comfortable with IT Systems
Even though training will be provided, it’s a good idea to brush up on your IT skills before the interview. Familiarise yourself with common healthcare software and be ready to discuss how you’ve used technology in previous roles. This shows that you’re proactive and ready to adapt to new systems.
✨Prepare Questions for Them
Interviews are a two-way street! Think of thoughtful questions to ask about the team dynamics, daily operations, or how they support their staff. This not only shows your enthusiasm for the role but also helps you gauge if this is the right workplace for you.