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- Tasks: Welcome patients, manage appointments, and support healthcare staff in a busy environment.
- Company: A patient-focused Primary Care Centre dedicated to high-quality healthcare.
- Benefits: Competitive salary aligned with NHS Band 2/3 and supportive team culture.
- Other info: Training provided for NHS software; great opportunity for personal growth.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 23615 - 28093 £ per year.
Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Cannock
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day-to-day tasks
- Ensuring confidentiality and compliance with NHS policies
About You
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Cannock) employer: MedicoPartners
Contact Detail:
MedicoPartners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Cannock)
✨Tip Number 1
Make sure you research the Primary Care Centre before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable greeting people warmly and handling queries confidently.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team dynamics at the Primary Care Centre.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Receptionist - PCC (Cannock)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to express why you’re passionate about providing excellent patient care!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in healthcare. We love seeing how your skills can transfer to our busy Primary Care Centre, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see you as a strong candidate!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll get your application right into our system. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at MedicoPartners
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with patient-focused care and how you can contribute to creating a welcoming environment for patients.
✨Show Off Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples of how you've effectively handled queries or difficult situations in the past. This will demonstrate your ability to remain calm and professional under pressure.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might be asked about how you manage appointment bookings or maintain accurate records, so think of specific instances where your attention to detail made a difference.
✨Emphasise Your IT Confidence
Even if you haven't used NHS software before, express your willingness to learn. Mention any previous experience with IT systems and how quickly you adapt to new technologies, as this will reassure them of your capability to handle their systems.