Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients and manage appointments in a busy healthcare environment.
- Company: A dedicated Primary Care Centre focused on high-quality patient care.
- Benefits: Competitive salary aligned with NHS Band 2/3 and supportive team culture.
- Other info: Join a dynamic team with opportunities for growth and training.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 23615 - 28693 £ per year.
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Stoke-on-Trent
About Us: We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role: We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day-to-day tasks
- Ensuring confidentiality and compliance with NHS policies
About You:
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Contact: Please apply below or call us on 0121 270 8878 between 09:00-17:00 Monday to Friday. Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Stoke-on-Trent) employer: Medico Partners
Contact Detail:
Medico Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Stoke-on-Trent)
✨Tip Number 1
Make sure you research the Primary Care Centre and understand their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about patient-focused care.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face patients see. We recommend rehearsing a warm and professional introduction to make a great first impression.
✨Tip Number 3
Prepare for common interview questions related to customer service and handling difficult situations. Think of examples from your past experiences that highlight your organisational skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist - PCC (Stoke-on-Trent)
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face patients see, so let your friendly and professional side shine through in your application. Use a warm tone and share a bit about yourself to make your application stand out!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or healthcare. We want to see how your skills align with our patient-focused approach, so don’t forget to mention any specific achievements!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so outline your key skills and experiences that make you a great fit for the role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Medico Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with the key tasks like greeting patients, managing appointments, and handling queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, excellent communication is crucial. Prepare examples from your past experiences where you've successfully interacted with customers or handled difficult situations. This will show that you can remain calm and professional under pressure.
✨Highlight Your Organisational Abilities
Being organised is key in a busy environment like a healthcare centre. Think of specific instances where you've managed multiple tasks effectively. Discuss how you prioritise your workload and maintain attention to detail, as these are essential skills for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they ensure patient satisfaction. This not only shows your interest in the position but also helps you gauge if the workplace is the right fit for you.