At a Glance
- Tasks: Welcome patients and manage appointments in a busy healthcare environment.
- Company: A dedicated Primary Care Centre focused on compassionate patient care.
- Benefits: Competitive salary, supportive team, and training provided.
- Other info: Join a dynamic team with opportunities for growth in the healthcare sector.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 23615 - 28693 £ per year.
Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Tamworth
About Us
We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role
We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day-to-day tasks
- Ensuring confidentiality and compliance with NHS policies
About You
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday. Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Tamworth) employer: Medico Partners
Contact Detail:
Medico Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Tamworth)
✨Tip Number 1
Make sure you research the Primary Care Centre before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your greeting and how you’d handle patient queries. As a Receptionist, first impressions matter, so being warm and professional is key. Role-play with a friend to get comfortable!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the team and the role. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Receptionist - PCC (Tamworth)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to express why you’re passionate about providing excellent patient care!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in healthcare. We love seeing how your skills can transfer to our busy Primary Care Centre, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see you as a strong candidate!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at the Tamworth Primary Care Centre!
How to prepare for a job interview at Medico Partners
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with greeting patients, managing appointments, and handling queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments. Practising common interview questions can help you articulate your thoughts clearly.
✨Demonstrate Organisational Skills
Being organised is key in this role. Think of specific instances where you've successfully managed multiple tasks or maintained accurate records. Highlighting your attention to detail will show that you're ready to handle the demands of the job.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's important to convey your ability to remain calm under pressure. Share experiences where you've handled stressful situations effectively, whether in healthcare or customer service, to illustrate your resilience.