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- Tasks: Welcome patients, manage appointments, and support healthcare staff in a busy environment.
- Company: A dedicated Primary Care Centre focused on high-quality patient care.
- Benefits: Competitive salary aligned with NHS Band 2/3 and supportive team culture.
- Other info: Training provided for NHS software; great opportunity to grow in a rewarding role.
- Why this job: Be the friendly face of healthcare and make a difference in your community.
- Qualifications: Strong communication skills and a knack for organisation; healthcare experience is a plus.
The predicted salary is between 23615 - 28693 £ per year.
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Leek
About Us: We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The Role: We are seeking a friendly, professional, and highly organised Receptionist to join our front‑of‑house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities:
- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day‑to‑day tasks
- Ensuring confidentiality and compliance with NHS policies
About You:
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please apply below or call us on 0121 270 8878 between 09:00‑17:00 Monday to Friday. Email us on team.admin@medicopartners.com for assistance with this job.
Receptionist - PCC (Leek) employer: Medico Partners
Contact Detail:
Medico Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - PCC (Leek)
✨Tip Number 1
Make sure you research the Primary Care Centre and understand their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about patient-focused care.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face patients see. We recommend rehearsing a warm and professional introduction to make a great first impression.
✨Tip Number 3
Prepare for common interview questions related to customer service and handling difficult situations. Think of examples from your past experiences that highlight your communication skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re enthusiastic about the role and appreciate the opportunity.
We think you need these skills to ace Receptionist - PCC (Leek)
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face our patients see, so let your friendly nature shine through in your application. Use a warm tone and share a bit about yourself to help us see how you'd fit into our team.
Highlight Relevant Experience: Even if you haven't worked in healthcare before, think about any customer service roles you've had. Share specific examples of how you've handled queries or managed appointments, as this will show us you're ready for the role.
Be Organised: We love a well-structured application! Make sure your CV and cover letter are clear and easy to read. Use bullet points for key skills and experiences, and keep everything relevant to the Receptionist role.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. This way, we can process your application quickly and get back to you sooner!
How to prepare for a job interview at Medico Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at a Primary Care Centre. Familiarise yourself with key tasks like managing appointment bookings and handling patient queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As the first point of contact for patients, your communication skills are crucial. Prepare examples of how you've successfully interacted with customers or patients in the past. Highlight your ability to remain calm under pressure and create a welcoming environment.
✨Get Comfortable with IT Systems
While training will be provided for NHS software, it’s beneficial to show that you’re tech-savvy. Brush up on basic IT skills and be ready to discuss any relevant experience you have with similar systems. This will reassure them that you can adapt quickly.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the team dynamics, daily operations, or how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.