At a Glance
- Tasks: Support recruitment and screening of volunteers for clinical studies in a dynamic research environment.
- Company: Join a leading clinical research unit with an international reputation for excellence.
- Benefits: Enjoy a competitive benefits package that supports your wellbeing and career growth.
- Other info: Full training provided; collaborative team atmosphere with opportunities for personal development.
- Why this job: Make a real impact on the development of tomorrow's medicines while gaining valuable experience.
- Qualifications: Excellent people skills, customer service experience, and strong organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
Join a cutting-edge research environment working with leading UK and international pharmaceutical companies. We’re offering a stimulating and rewarding career pathway for individuals looking to play a key role in the development of tomorrow’s medicines. As a Patient Screening Co-ordinator, you will join a successful MHRA Phase I Accredited Unit with an international reputation for excellence in clinical research.
This is an exciting opportunity to support the recruitment and screening of volunteers and patients for our clinical studies, helping to strengthen our volunteer database and contribute directly to the success of our research programmes.
The role involves receiving full training to develop the skills needed to screen, assess, and onboard volunteers and patients onto our pharmaceutical studies. Working as part of a collaborative and friendly Recruitment Team, you will be responsible for delivering a professional, supportive, and engaging experience to all volunteers.
This position is ideal for someone with excellent people skills, strong customer service experience, and the confidence to communicate clearly with a wide range of individuals. You will work closely with our clinical teams and external partners, ensuring volunteers are well-informed, welcomed, and prepared for their research journey.
Key aspects of the role include:
- Conducting initial telephone screenings and assessing volunteer suitability
- Booking eligible volunteers into New Volunteer Screen (NVS) appointments
- Maintaining accurate, high-quality records within the ICARUS database
- Supporting outreach and engagement activities to grow our volunteer pool
- Working with Recruitment and Marketing teams to support study needs
- Ensuring all activities comply with EU/UK Clinical Trials legislation and ICH GCP
Experience we’re looking for includes:
- Experience in a customer-facing, call-handling, or service-driven role
- Confidence communicating clearly and professionally with a wide range of individuals
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Comfortable working with databases with good attention to detail
- Ability to work collaboratively within a team as well as independently
- A proactive, positive approach to problem-solving and supporting volunteers
- Previous experience in healthcare, clinical research, or recruitment is beneficial but not essential
MEU will offer you a competitive benefits package that supports your wellbeing, growth, and financial security. We invest in our people with a market-leading benefits package that recognises your contribution and supports your life inside and outside of work.
Patient and Wellbeing Coordinator employer: Medicines Evaluation Unit Ltd, an IQVIA business
At MEU, we pride ourselves on being an exceptional employer, offering a stimulating and rewarding career pathway in a cutting-edge research environment. Our collaborative and friendly work culture fosters personal and professional growth, while our comprehensive benefits package ensures your wellbeing and financial security are prioritised. Join us in making a meaningful impact on the development of tomorrow's medicines, all within a prestigious MHRA Phase I Accredited Unit known for its excellence in clinical research.
Contact Details:
Medicines Evaluation Unit Ltd, an IQVIA business Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient and Wellbeing Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves interacting with volunteers and clinical teams, being clear and confident in your conversations is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and take the time to engage with us directly.
We think you need these skills to ace Patient and Wellbeing Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient and Wellbeing Coordinator role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about clinical research and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or projects in the past. We want to see that you can juggle responsibilities while maintaining attention to detail, especially when working with databases.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative environment.
How to prepare for a job interview at Medicines Evaluation Unit Ltd, an IQVIA business
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient and Wellbeing Coordinator role. Familiarise yourself with the key responsibilities, such as conducting telephone screenings and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role requires excellent people skills, prepare examples from your past experiences where you've successfully communicated with a diverse range of individuals. Think about situations where you provided exceptional customer service or resolved conflicts, as these will demonstrate your ability to engage effectively with volunteers.
✨Highlight Your Organisational Skills
The job involves managing multiple tasks and priorities, so be ready to discuss how you stay organised. Share specific strategies you use to keep track of your work, such as using digital tools or prioritising tasks. This will reassure the interviewers that you can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the training process, or the company culture. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you.
