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- Tasks: Support recruitment and screening of volunteers for clinical studies in a dynamic research environment.
- Company: Join a leading UK pharmaceutical research unit with an international reputation.
- Benefits: Enjoy a competitive benefits package focused on your wellbeing and growth.
- Other info: Full training provided, with opportunities for career advancement.
- Why this job: Make a real impact in healthcare by helping develop tomorrow's medicines.
- Qualifications: Excellent people skills and customer service experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join a cutting-edge research environment working with leading UK and international pharmaceutical companies. We’re offering a stimulating and rewarding career pathway for individuals looking to play a key role in the development of tomorrow’s medicines. As a Patient Screening Co-ordinator, you will join a successful MHRA Phase I Accredited Unit with an international reputation for excellence in clinical research.
This is an exciting opportunity to support the recruitment and screening of volunteers and patients for our clinical studies, helping to strengthen our volunteer database and contribute directly to the success of our research programmes.
The role involves receiving full training to develop the skills needed to screen, assess, and onboard volunteers and patients onto our pharmaceutical studies. Working as part of a collaborative and friendly Recruitment Team, you will be responsible for delivering a professional, supportive, and engaging experience to all volunteers.
This position is ideal for someone with excellent people skills, strong customer service experience, and the confidence to communicate clearly with a wide range of individuals. You will work closely with our clinical teams and external partners, ensuring volunteers are well-informed, welcomed, and prepared for their research journey.
Key aspects of the role include:
- Conducting initial telephone screenings and assessing volunteer suitability
- Booking eligible volunteers into New Volunteer Screen (NVS) appointments
- Maintaining accurate, high-quality records within the ICARUS database
- Supporting outreach and engagement activities to grow our volunteer pool
- Working with Recruitment and Marketing teams to support study needs
- Ensuring all activities comply with EU/UK Clinical Trials legislation and ICH GCP
Experience we’re looking for:
- Experience in a customer-facing, call-handling, or service-driven role
- Confidence communicating clearly and professionally with a wide range of individuals
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Comfortable working with databases with good attention to detail
- Ability to work collaboratively within a team as well as independently
- A proactive, positive approach to problem-solving and supporting volunteers
- Previous experience in healthcare, clinical research, or recruitment is beneficial but not essential
MEU will offer you a competitive benefits package that supports your wellbeing, growth, and financial security. We invest in our people with a market-leading benefits package that recognises your contribution and supports your life inside and outside of work.
Healthcare Secretary employer: Medicines Evaluation Unit Ltd, an IQVIA business
Contact Detail:
Medicines Evaluation Unit Ltd, an IQVIA business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Secretary
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and clinical research fields. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or recruiters, be ready to explain why you're the perfect fit for the Healthcare Secretary role. Highlight your people skills and customer service experience to stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your genuine interest in joining our team!
We think you need these skills to ace Healthcare Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Healthcare Secretary role. Highlight any customer service experience and your ability to communicate clearly, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how your background aligns with our needs, especially in supporting volunteers and working in a team.
Showcase Your Organisational Skills: In your application, mention any experiences where you successfully managed multiple tasks or projects. We love candidates who can juggle responsibilities while maintaining attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role in our collaborative team.
How to prepare for a job interview at Medicines Evaluation Unit Ltd, an IQVIA business
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Healthcare Secretary. Familiarise yourself with the key aspects mentioned in the job description, like conducting telephone screenings and maintaining accurate records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role requires excellent people skills, think of examples from your past experiences where you've successfully communicated with diverse individuals. Be ready to discuss how you’ve provided support and created a positive experience for customers or volunteers, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Prepare to talk about how you manage multiple tasks and priorities effectively. You might want to share specific strategies or tools you use to stay organised, especially when working with databases or handling call volumes. This will show that you can handle the demands of the role.
✨Be Proactive and Positive
During the interview, convey your proactive approach to problem-solving. Share instances where you took the initiative to improve a process or support a team. A positive attitude can go a long way in making a great impression, especially in a collaborative environment like this one.