Project and Change Manager in London

This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

We are currently looking for a Project and Change Manager to join our Innovation and Compliance Function within the Health Quality and Access group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment.

Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Innovation and Compliance (I&C) group delivers public health impact, world-leading research innovation, and a unique proposition via an ambitious Science Strategy which balances innovation against sustainability and affordability. It is divided into four sub-groups: Innovation Accelerator and Regulatory Science, Clinical Investigations and Trials, Standards and Compliance and Innovative Devices.

What’s the role? This role will drive the transition to and embedding of the new MedTech licensing operating model within teams, in terms of their structure, roles, capabilities and ways of working. The role will involve supporting the Head of Innovative Devices Strategy and International to deliver the programme and ensure Agency colleagues understand the change journey, the reasons for change and what change means for them. The role will also involve managing change impacts and the process to transition from the current to the future state through embedding behaviour change.

• Key responsibilities:

• Organisational Change – Drives the change aspect of organisational design activity that improves processes, measures, and accountabilities to optimise ways of working and enable business results.
• Change Management – Drives the sustainable and human centric change management approach inclusive of planning, managing and embedding change by engaging with all impacted business groups and levels of stakeholders across the Agency. Enabled through effective blended communication. Identifies and ensures alignment with any wider related activity across the agency managing and escalating any change and project risks as appropriate. Uses proven methodologies to develop and implement appropriate approaches and interventions to support the whole lifecycle of strategic change projects. Ensures a consistent approach to strategic change projects within the Agency which is in line with wider Agency HR practice and EPMO guidance.
• Project Delivery – Drives delivery of the project and change management plans and applies project principles to achieve the stated objectives. Manages and leads the project on a day-to-day basis.
• Stakeholder Management – Identifies key stakeholders and develops effective relationships. Manages stakeholder groups across the Agency (including senior stakeholders and disengaged groups) appropriately, to support human centric change management and develop strategic relationships across a group of stakeholders. Manages stakeholder groups cross-government to ensure effective project implementation.

Who are we looking for? Our successful candidate will demonstrate the following:

• Strong collaboration skills, with the ability to build and maintain productive relationships with other key functions and professions across the network of colleagues and contacts at a senior level to achieve progress on shared objectives.
• Excellent communication and interpersonal skills both written and oral, with the ability to accurately and confidently communicate, influence and challenge staff and external contacts at all levels.
• A confident self-starter, who can operate independently and manage conflicting priorities while delivering to deadline but can also operate flexibly as part of a team and encourages feedback and the views of others.
• Experience of engaging, challenging and supporting senior stakeholders in making evidence based decisions.
• A demonstrable record of applying change management theory and skills, with the ability to lead change across projects involving cross organisational and external team members. Including ability to anticipate potential risks, handle any unanticipated problems and develop and communicate creative solutions to achieve successful resolution whilst delivering a high standard of customer service.

Person Specification:

• Method of assessment: A=Application, T=Test, I=Interview, P=Presentation

• Behaviour Criteria:
• Working Together (A,I)
• Communicating and Influencing (A,I)
• Developing Self and Others (I)

• Experience Criteria:
• Stakeholder Management (A,I)
• Change Management (I)

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!

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The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of: Stakeholder Management. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

Use of AI in Job Applications Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.

Closing date: 28th August 2026

Shortlisting date: from 2nd September 2026

Interview date: from 14th September 2026

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater. The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact careers@mhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk info@csc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ