Hybrid Service Design Lead — Shape Public Digital Services in Leeds
Hybrid Service Design Lead — Shape Public Digital Services

Hybrid Service Design Lead — Shape Public Digital Services in Leeds

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design of user-centred digital services and collaborate with stakeholders in workshops.
  • Company: Join a forward-thinking UK Government Agency focused on public digital services.
  • Benefits: Enjoy flexible hybrid working, a Digital Allowance, and opportunities for professional growth.
  • Why this job: Make a real difference in public services while working in a dynamic, agile environment.
  • Qualifications: Degree or equivalent experience in service design and familiarity with agile methodologies.
  • Other info: Application process includes assessments and interviews; apply before 4 February!

The predicted salary is between 36000 - 60000 £ per year.

A UK Government Agency is seeking a Service Design Lead to join their Digital and Service Design Function. This full-time role focuses on designing user-centred services and requires collaboration with stakeholders through workshops.

Candidates should have a degree or equivalent experience in service design and prior experience in agile environments. The position offers a flexible hybrid working model, along with a Digital Allowance for exceptional candidates.

Application process includes assessments and interviews with a closing date of 4 February.

Hybrid Service Design Lead — Shape Public Digital Services in Leeds employer: Medicines and Healthcare Products Regulatory Agency

As a leading UK Government Agency, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact on public digital services. With flexible hybrid working arrangements and a commitment to professional development, we offer exceptional growth opportunities for those passionate about user-centred design. Join us in shaping the future of public services while enjoying a supportive environment that values innovation and creativity.
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Contact Detail:

Medicines and Healthcare Products Regulatory Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Service Design Lead — Shape Public Digital Services in Leeds

Tip Number 1

Get to know the company and its values before your interview. Research their recent projects and how they align with user-centred design. This will help us show that we’re genuinely interested in shaping public digital services.

Tip Number 2

Practice your workshop facilitation skills! Since collaboration is key in this role, we should be ready to demonstrate our ability to lead discussions and engage stakeholders effectively during the interview.

Tip Number 3

Prepare a portfolio showcasing our best service design projects. Highlight our experience in agile environments and user-centred design. This will give us a solid edge when discussing our qualifications.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.

We think you need these skills to ace Hybrid Service Design Lead — Shape Public Digital Services in Leeds

Service Design
User-Centred Design
Stakeholder Collaboration
Workshop Facilitation
Agile Methodologies
Degree in Service Design or Equivalent Experience
Digital Services
Flexible Working
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Service Design: When writing your application, let your enthusiasm for service design shine through! We want to see how your experience aligns with user-centred services and how you can contribute to shaping public digital services.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in agile environments and any workshops you've led or participated in. We love seeing how you’ve collaborated with stakeholders!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, we’ll keep you updated on the process!

How to prepare for a job interview at Medicines and Healthcare Products Regulatory Agency

Know Your Service Design Basics

Make sure you brush up on the fundamentals of service design. Understand user-centred principles and be ready to discuss how you've applied them in previous roles. This will show your potential employer that you’re not just familiar with the concepts, but that you can also implement them effectively.

Prepare for Collaborative Scenarios

Since the role involves working closely with stakeholders through workshops, think of examples where you've successfully collaborated in a team setting. Be prepared to share how you facilitated discussions or resolved conflicts, as this will demonstrate your ability to work in an agile environment.

Familiarise Yourself with Agile Methodologies

Given the emphasis on agile environments, it’s crucial to understand agile principles and practices. Be ready to discuss your experience with agile projects and how you’ve adapted your service design approach to fit within those frameworks.

Ask Insightful Questions

Interviews are a two-way street, so prepare some thoughtful questions about the agency's current projects or their vision for digital services. This not only shows your interest in the role but also helps you gauge if the position aligns with your career goals.

Hybrid Service Design Lead — Shape Public Digital Services in Leeds
Medicines and Healthcare Products Regulatory Agency
Location: Leeds
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