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- Tasks: Coordinate submissions and manage communications for licensing and inspectorate functions.
- Company: Join the Medicines and Healthcare products Regulatory Agency, enhancing health for millions.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive team.
- Qualifications: Life Science degree or equivalent experience; strong communication and organisational skills required.
- Other info: Flexible working environment with a focus on teamwork and quality service.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Healthcare Quality and Access portfolio drives quality and critically appraises benefits and risks to inform robust decisions on healthcare access, including accelerated access pathways. The Authorisation Lifecycle function is an enabler, central to delivery of the frontline HQA group, handling data assurance, high‑volume certification work and coordination across the product lifecycle.
What’s the role? The successful candidate will act as the dedicated point of contact for managing and coordinating submissions related to licensing and inspectorate functions. The post holder will manage and monitor HQA mailboxes, organise internal and external meetings and teleconferences, and work closely with other Business Support Coordinators to support teams within the HQA Group. Required to work with the team that needs rapid document exchange, careful storage, and strict adherence to procedural timetables.
Key responsibilities:
- Provide high quality administrative and procedural support to the Established Medicines, Innovative Medicines, and Standards & Compliance functions.
- Procedural monitoring of Initial Product Licences and associated variations.
- Manage and monitor dedicated mailboxes (European Commission Decision Reliance Procedure, Mutual Recognition/Decentralised Procedures, Centralised MHRA and UKPIP) within agreed timeframes.
- Assist with tracking of International Recognition procedures (IRP) within HQA.
Who are we looking for?
Our successful candidate will have the following:
- Demonstrable experience of a flexible and adaptable attitude to work, proactive service, initiative, foresight and a willingness to go the ‘extra mile’ with excellent attention to detail.
- Excellent oral and written communication skills, including the ability to communicate scientific information.
- Excellent team working skills to collaborate across teams, functions and professional disciplines.
- Effective organisation skills in a pressurised, target‑driven environment, influencing delivery on time while maintaining high quality with competing deadlines.
- Confident and diplomatic interaction with colleagues at all levels, external contacts and the public.
Person Specification
Method of assessment: A = Application, I = Interview
Behaviour Criteria
- Managing a Quality Service (A, I)
- Working Together (A, I)
- Communicating & Influencing (A, I)
- Delivering at Pace (A, I)
Experience Criteria
- Excellent oral & written communication skills including the ability to communicate scientific information (A, I)
- Experience of working independently and as part of a team on a project with a delivered example (A, I)
- Understanding of the regulation of medicines in the UK (A, I)
Technical Criteria
- Life Science based university degree or equivalent work experience (A, I)
- Excellent IT skills – use of MS Office, ability to work with database systems effectively and update the system as required (A, I)
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification.
Selection process
Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria: Life Science based university degree or equivalent work experience. Applicants are assessed on whether they meet mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on competency‑based answers.
Use of AI in Job Applications: Artificial Intelligence may be utilised to support your application provided all examples and statements are truthful and accurately reflect your own experience. Plagiarism may result in withdrawal of application. If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Important dates
- Closing date: 01 April 2026
- Shortlisting date: 20 April 2026
- Interview date: 05 May 2026
For assistance applying for this role or other questions, please contact careers@mhra.gov.uk. Successful candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on eligibility is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro‑life activism checks. Completion of basic personnel security standard checks is required.
Business Support Co-ordinator employer: Medicines and Healthcare Products Regulatory Agency
Contact Detail:
Medicines and Healthcare Products Regulatory Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the MHRA on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and teamwork. We want to show how our skills align with their needs, so let’s have some solid examples ready!
✨Tip Number 3
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our submission to highlight how we meet their specific criteria.
We think you need these skills to ace Business Support Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Co-ordinator. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to demonstrate your ability to communicate scientific information effectively. We love a well-structured application!
Highlight Your Organisational Skills: This role requires effective organisation in a target-driven environment. Share examples from your past where you successfully managed multiple tasks or deadlines. We’re looking for candidates who can juggle responsibilities while maintaining high quality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Medicines and Healthcare Products Regulatory Agency
✨Know Your Stuff
Make sure you understand the role of a Business Support Co-ordinator and the key responsibilities outlined in the job description. Brush up on your knowledge of the regulation of medicines in the UK, as this will likely come up during the interview.
✨Show Off Your Communication Skills
Since excellent oral and written communication skills are crucial for this role, prepare to demonstrate these during the interview. Think of examples where you've effectively communicated complex information, especially in a scientific context.
✨Be Organised and Proactive
The role requires effective organisation skills in a pressurised environment. Prepare to discuss how you've managed competing deadlines in the past and be ready to share specific examples of your proactive approach to problem-solving.
✨Team Player Vibes
Collaboration is key in this position, so be prepared to talk about your experience working in teams. Highlight instances where you've successfully worked with others to achieve a common goal, showcasing your ability to influence and communicate with colleagues at all levels.