Emergency Care Assistant

Job summary
Medicare EMS are welcoming applications for fulltime Emergency Care Assistants to work on our frontline contracts supporting the NHS Ambulance Services.
As part of our frontline team, you will be working as an ambulance crew responding to all categorise of 999 calls on behalf of the NHS. We have the latests equipment and technology to allow you to provide the best care possible to your patients.
You would have the option of working consistently with the same crewmate or rotating through the team. Our contracts have their own rota which provides an important work-life balance.
Main duties of the job
Established in 2003 Medicare have become one of the leading private ambulances provides in the UK. We have exciting opportunities for pre-hospital clinicians to take the step into the private sector whilst remaining part of a frontline team.
We strive to build a safe and supportive environment to enable our clinical workforce to provide the best patient care possible.
Working as part of an ambulance crew you will be responding to all categories of 999 calls on behalf of East of England Ambulance Service.
About us
Established in 2003 Medicare have become one of the leading private ambulances provides in the UK. We have exciting opportunities for pre-hospital clinicians to take the step into the private sector whilst remaining part of a frontline team.
In addition to our frontline shifts, you would have the opportunity to work on our event contracts at iconic venues such as Wembley Stadium, The O2 Arena, Tottenham Hotspur Football Stadium, Chelsea Football Club, Wembley Arena, Windsor Racecourse, Lingfield Racecourse, Newmarket Racecourse, Epsom Racecourse, Goodwood Racecourse and more.
Our Academy will be available should you wish to further your education and career or progress into education as an educator.
You would be joining of team of fulltime pre-hospital clinicians and self-employed clinicians to deliver over 20 emergency vehicles a day into the NHS. Our Executive Team are practicing paramedics with NHS backgrounds and drive the company forwards.
Job description
Job responsibilities
Clinical Delivery

• Maintain an appropriate level of care for patients, relevant to their condition within the authorised level of competence.
• Timely recognition where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
• Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
• Undertake clinically appropriate assessments and interventions within the ECA clinical scope of practice.
• Ensure the administration of any permitted medicines is done so in accordance with the relevant JRCALC clinical guidelines.
• Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).

Operational Delivery

• Attended urgent and emergency calls as directed by an NHS Ambulance Service.
• Working as part of a double crewed emergency ambulance with more senior ambulance clinicians.
• Physically manoeuvre and/or lift patients using the provided manual handling aids.
• Undertaking a manual handling dynamic risk assessment, where necessary request additional support before attempting any manoeuvre.
• When required assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes highlighting and reporting areas of risk in line with the Medicare risk assessment procedures and Safeguarding policy.
• Completing all relevant operational documentation (VDI check sheets etc).
• Ensuring all Medicare vehicles are thoroughly checked prior to the start of a shift. This includes the required equipment and road worthiness checks.
• Ensuring all Medicare vehicles and equipment are kept clean and within relevant infection, prevention and control policies and procedures.
• Attending any relevant/required training sessions provided by Medicare.
• Have an adaptable approach to the role and a willingness to be flexible.
• Ensure any changes in your driving status is communicated to Medicare immediately.
• Maintaining contractual key performance indicators that are within your control (journey times, pick up times etc).
• Identifying and reporting any equipment failures or faults at the point of identification.
• Ensuring the safe and effective disposal of all clinical waste materials.

Clinical Records and Documentation

• Maintaining a high standard of clinical documentation.
• Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
• Ensuring the Medicare specific vehicle forms are completed prior to the start of a shift.
• Submitting accurate and detailed incident forms to Medicare (and any NHS Trust as required).
• Maintaining patient confidentiality at all times.
• Ensuring the safe storage of all clinical documentation in respect of the Medicare control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.

Additional Requirements

• Providing requested information to Medicare under the companys obligations under the NHS safer recruitment requirements.
• Providing an enhanced disclosure barring service (DBS) with barred list information certificate.
• Providing requested documents and evidence to allow Medicare to undertake an enhanced DBS with barred list information certificate.
• On receipt of the Medicare DBS, signing up to the DBS update service to allow Medicare to conduct annual DBS checks.
• Competing the Medicare health assessment prior to the commencement of operational shifts.
• Maintaining compliance with all required mandatory training set by Medicare.
• Provide evidence of the vaccinations required to undertake frontline emergency work.
• Engage with the Medicare clinician team with routine clinical supervision and appraisals.

Job description
Job responsibilities
Clinical Delivery

• Maintain an appropriate level of care for patients, relevant to their condition within the authorised level of competence.
• Timely recognition where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
• Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
• Undertake clinically appropriate assessments and interventions within the ECA clinical scope of practice.
• Ensure the administration of any permitted medicines is done so in accordance with the relevant JRCALC clinical guidelines.
• Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).

Operational Delivery

• Attended urgent and emergency calls as directed by an NHS Ambulance Service.
• Working as part of a double crewed emergency ambulance with more senior ambulance clinicians.
• Physically manoeuvre and/or lift patients using the provided manual handling aids.
• Undertaking a manual handling dynamic risk assessment, where necessary request additional support before attempting any manoeuvre.
• When required assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes highlighting and reporting areas of risk in line with the Medicare risk assessment procedures and Safeguarding policy.
• Completing all relevant operational documentation (VDI check sheets etc).
• Ensuring all Medicare vehicles are thoroughly checked prior to the start of a shift. This includes the required equipment and road worthiness checks.
• Ensuring all Medicare vehicles and equipment are kept clean and within relevant infection, prevention and control policies and procedures.
• Attending any relevant/required training sessions provided by Medicare.
• Have an adaptable approach to the role and a willingness to be flexible.
• Ensure any changes in your driving status is communicated to Medicare immediately.
• Maintaining contractual key performance indicators that are within your control (journey times, pick up times etc).
• Identifying and reporting any equipment failures or faults at the point of identification.
• Ensuring the safe and effective disposal of all clinical waste materials.

Clinical Records and Documentation

• Maintaining a high standard of clinical documentation.
• Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
• Ensuring the Medicare specific vehicle forms are completed prior to the start of a shift.
• Submitting accurate and detailed incident forms to Medicare (and any NHS Trust as required).
• Maintaining patient confidentiality at all times.
• Ensuring the safe storage of all clinical documentation in respect of the Medicare control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.

Additional Requirements

• Providing requested information to Medicare under the companys obligations under the NHS safer recruitment requirements.
• Providing an enhanced disclosure barring service (DBS) with barred list information certificate.
• Providing requested documents and evidence to allow Medicare to undertake an enhanced DBS with barred list information certificate.
• On receipt of the Medicare DBS, signing up to the DBS update service to allow Medicare to conduct annual DBS checks.
• Competing the Medicare health assessment prior to the commencement of operational shifts.
• Maintaining compliance with all required mandatory training set by Medicare.
• Provide evidence of the vaccinations required to undertake frontline emergency work.
• Engage with the Medicare clinician team with routine clinical supervision and appraisals.

Person Specification
Qualifications
Essential

• FREC qualification level 4.
• Full UK driving licence with no more than 3 penalty points.
• Emergency Driving qualification.
• Recent enhanced DBS with barred list information for adults and children.
• Recent experience undertaking frontline emergency work.

Desirable

• Evidence of professional development.

Experience
Essential

• Experience of dealing with various patient conditions.
• Evidence of a satisfactory level of manual handling training.
• Excellent communication and interpersonal skills.
• Self-motivated, team player.
• Demonstrate a high level of accountability and responsibility.
• Flexibility to work varying shift patterns as dictated by the service demand of the contracts.
• Ability to work under pressure with minimum supervision.
• Experience of working as part of a multidisciplinary team.

Personal characteristics
Essential

• Approachable, adaptable, and caring personality.
• Appreciation of the different needs of individuals with varying degrees of mobility.
• Punctuality.
• Quality and patient focused.
• Self-motivated and able to use initiative.

Person Specification
Qualifications
Essential

• FREC qualification level 4.
• Full UK driving licence with no more than 3 penalty points.
• Emergency Driving qualification.
• Recent enhanced DBS with barred list information for adults and children.
• Recent experience undertaking frontline emergency work.

Desirable

• Evidence of professional development.

Experience
Essential

• Experience of dealing with various patient conditions.
• Evidence of a satisfactory level of manual handling training.
• Excellent communication and interpersonal skills.
• Self-motivated, team player.
• Demonstrate a high level of accountability and responsibility.
• Flexibility to work varying shift patterns as dictated by the service demand of the contracts.
• Ability to work under pressure with minimum supervision.
• Experience of working as part of a multidisciplinary team.

Personal characteristics
Essential

• Approachable, adaptable, and caring personality.
• Appreciation of the different needs of individuals with varying degrees of mobility.
• Punctuality.
• Quality and patient focused.
• Self-motivated and able to use initiative.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Medicare EMS Group UK Ltd
Address
Chelmsford Ambulance Station
Suffolk Drive, Dukes Park Industrial Estate
Chelmsford
Essex
CM2 6UN
Employer\’s website