Community care management Client ownership South East London 30,000- 32,000
Take ownership of a portfolio of community care packages as a Care Manager, overseeing quality, client relationships, care teams and the effective day-to-day delivery of services across South East London.
This is a strong opportunity for an experienced Senior Care Coordinator, Client Manager or Package Manager looking to step into a broader Care Manager position with responsibility for both service quality and commercial performance.
Package & Benefits
- 30,000- 32,000 per annum
- Monday to Friday, 9am to 5pm
- One day per week working from home
- Office, community and client-facing role
- 25 days annual leave plus bank holidays
- Occupational maternity, adoption, paternity and sick pay
- Death in service benefit
- Retail discounts and wellbeing support
- Ongoing training and development
- Progression opportunities within a large national care provider
The Role
As Care Manager, you will manage a portfolio of care packages, ensuring clients receive safe, person-centred and high-quality care while maintaining strong relationships with families, care teams and internal stakeholders.
You will:
- Take ownership of a caseload of community care packages
- Complete regular client reviews and monitor service quality
- Manage and support remote care teams
- Build strong relationships with clients, families and care workers
- Ensure safeguarding, compliance and quality standards are maintained
- Monitor staffing levels and support effective rota management
- Contribute to financial KPIs, forecasting and budget delivery
- Support the growth and development of existing care packages
- Maintain accurate records and service documentation
- Participate in an on-call rota
What We Are Looking For
We are looking for an experienced Care Manager or senior care professional with:
- Experience within domiciliary care, complex care, community care or supported living
- Previous responsibility for care packages, clients or care teams
- Strong organisational and communication skills
- Experience managing remote staff
- Good knowledge of safeguarding and quality standards
- Strong client relationship skills
- Commercial awareness and an understanding of service delivery KPIs
- A full UK driving licence and access to a vehicle
Experience as a Senior Care Coordinator, Client Manager, Package Manager, Field Care Supervisor or Service Manager would all be highly relevant.
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Care Manager employer: Medical Update Online
At Town and Country Housing, we pride ourselves on being an exceptional employer dedicated to making a positive impact in our community. Our work culture is built on kindness, inclusivity, and empowerment, ensuring that every employee feels valued and supported. With generous benefits such as a contributory pension scheme, enhanced leave provisions, and a commitment to employee growth, we offer a fulfilling environment for Caseworkers to thrive while helping others achieve independent living.
