Medical Receptionist Virtual Assistant

At Medical Staff Relief, we are dedicated to delivering exceptional virtual assistance services tailored to the medical industry. Our mission is to empower healthcare professionals by providing efficient and dependable administrative support, enabling them to concentrate on delivering outstanding patient care. We uphold the highest standards of excellence, professionalism, and integrity in all our endeavors.

Position Overview:

Medical Staff Relief is currently seeking a dynamic and customer-focused Medical Receptionist Virtual Assistant to join our team. The ideal candidate will have experience in medical office administration, excellent communication skills, and the ability to thrive in a fast-paced virtual environment. As a Medical Receptionist Virtual Assistant, you will be responsible for providing top-notch administrative support to medical practices, ensuring seamless coordination of patient appointments and inquiries.

Responsibilities:

• Serve as the first point of contact for patients, physicians, and other healthcare professionals via phone, email, and online chat.
• Schedule and confirm patient appointments, ensuring accuracy and efficiency in appointment booking.
• Manage patient registration process, including verifying insurance information and updating patient records in electronic medical records (EMRs) or practice management software.
• Respond promptly and professionally to patient inquiries and requests for information.
• Coordinate with healthcare providers to ensure timely and accurate communication of patient information and scheduling changes.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines at all times.
• Assist with administrative tasks such as billing inquiries, insurance claims processing, and medical records management.
• Collaborate with other members of the virtual assistance team to provide comprehensive support to medical practices.

Qualifications:

• Proven experience as a Medical Receptionist or similar role in a healthcare setting.
• Excellent customer service skills in handling inbound and outbound calls.
• Experienced in insurance verification and prior authorization.
• Proficiency in using electronic medical records (EMRs) or practice management software.
• Knowledgeable in claims processing and payment posting.
• Ability to work independently and as part of a remote team.
• Attention to detail and accuracy in all aspects of work.
• Familiarity with medical terminology and basic healthcare procedures.

Competitive salary commensurate with experience. Opportunities for professional growth and development. Training is available. Collaborative and supportive work environment. Meaningful work contributing to the improvement of healthcare delivery.

How to Apply:

If you are passionate about healthcare and possess the skills and qualifications outlined above, we encourage you to apply for this exciting opportunity! Please fill out our form from this link: Application Form. We look forward to reviewing your application!

Equal Opportunity Employer:

Medical Staff Relief is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to fostering an inclusive and diverse workplace where all employees feel valued and respected.