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- Tasks: Provide 3rd line IT support and manage requests in a dynamic biomedical research environment.
- Company: Leading biomedical research organisation based in London, focused on innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Why this job: Join a mission-driven team and make a difference in healthcare through technology.
- Qualifications: Degree in computing and experience in IT support, especially with Linux and Windows.
- Other info: Collaborative culture with a strong emphasis on customer satisfaction and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A leading biomedical research organization in London seeks a skilled IT support professional. The role involves providing 3rd line support across the IT estate, managing requests, and contributing to projects.
Ideal candidates will have a degree in a computing field and solid experience in IT support, including Linux and Windows environments. A commitment to customer satisfaction and teamwork is essential.
This full-time position offers competitive salary and benefits.
3rd-Line IT Infrastructure Engineer | HPC & Security employer: Medical Research Council
Contact Detail:
Medical Research Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd-Line IT Infrastructure Engineer | HPC & Security
✨Tip Number 1
Network like a pro! Reach out to professionals in the biomedical field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project showcase that highlights your experience with Linux and Windows environments. We want to see what you can do, so make it easy for potential employers to see your expertise.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common IT support scenarios. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate candidates who are committed to customer satisfaction and teamwork.
We think you need these skills to ace 3rd-Line IT Infrastructure Engineer | HPC & Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Linux and Windows environments. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Remember, we love teamwork and customer satisfaction, so mention any experiences that reflect these values.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex IT issues in the past. We’re looking for someone who can provide 3rd line support effectively, so let us know how you’ve managed requests and contributed to projects in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Medical Research Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Linux and Windows environments. Be prepared to discuss specific experiences you've had with troubleshooting and supporting these systems, as well as any relevant projects you've worked on.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled complex IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking and customer satisfaction focus.
✨Emphasise Teamwork and Communication
Since this role requires collaboration, think of instances where you've successfully worked within a team. Be prepared to discuss how you communicate technical information to non-technical colleagues and how you ensure everyone is on the same page.
✨Research the Organisation
Familiarise yourself with the biomedical research organisation's mission and values. Understanding their work will not only help you tailor your responses but also show your genuine interest in contributing to their goals.
