Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support solicitors in delivering fair outcomes and managing member complaints.
- Company: Join the Medical Protection Society, a leading not-for-profit protecting healthcare professionals worldwide.
- Benefits: Enjoy flexible hybrid working, competitive salary, annual bonus, and 25 days leave plus more!
- Why this job: Be part of a diverse team that values inclusivity and empowers you to make a difference.
- Qualifications: Understanding of litigation processes and excellent communication skills are essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
As our new Litigation Assistant, you will also:
- Support the litigation solicitors to deliver fair treatment and outcomes for members and compliance with associated policies and standards set out by Council, its committees and delegated authorities
- Manage informal complaints / expressions of dissatisfaction to achieve first touch resolution for our members
- Using the most appropriate channel of communications, keep members regularly informed ensuring the advice and support reflects policy, relevant codes of practice, is technically accurate and with outcomes delivered in a professional and empathetic manner
The Ideal Candidate
We are looking for:
- An understanding of the CPR and the litigation process
- Awareness/knowledge of litigated clinical negligence claims
- Strong attention to detail and focused on meeting deadlines
- Excellent verbal/written communication and interpersonal skills
- IT literate, with practical experience of using case management and telephone systems
We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.
Please refer to the role profile for full requirements
Package Description
Alongside a competitive salary as stated above, you will also receive:
- Up to 10% discretionary annual bonus
- Annual performance-related pay review
- 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
- 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
- Private Medical Cover
- Career development and progression opportunities
- A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work)
- A culture that promotes inclusivity, wellbeing and rewards hard work
- Car Salary Sacrifice scheme
- 6x salary death in service
- A personal GP service enabling you to get a video consultation with a NHS-registered private GP
- Employee Assistance Programme
- A range of shopping discounts from major high-street retailers
About the Company
How our Litigation team work
We offer a truly flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a week. However, we expect this can fluctuate throughout the year depending on our projects and current work.
Who We Are
Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.
We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.
Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.
To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core.
Next Steps
If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.
Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our friendly Talent Acquisition team by emailing
#J-18808-Ljbffr
Litigation Assistant employer: Medical Protection Society
Contact Detail:
Medical Protection Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Litigation Assistant
✨Tip Number 1
Familiarise yourself with the Civil Procedure Rules (CPR) and the litigation process. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and your ability to support solicitors effectively.
✨Tip Number 2
Network with professionals in the legal field, especially those who work in clinical negligence claims. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires excellent interpersonal skills, consider role-playing scenarios where you handle complaints or provide updates to members.
✨Tip Number 4
Showcase your attention to detail by preparing for potential interview questions that require you to demonstrate this skill. Think of examples from past experiences where your meticulousness led to successful outcomes.
We think you need these skills to ace Litigation Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Litigation Assistant. Familiarise yourself with the litigation process and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your relevant experience and skills that align with the job description. Emphasise your understanding of the CPR, attention to detail, and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention how your background and skills make you a suitable candidate, and express your enthusiasm for contributing to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Medical Protection Society
✨Understand the Litigation Process
Make sure you have a solid grasp of the Civil Procedure Rules (CPR) and the litigation process. Brush up on your knowledge of litigated clinical negligence claims, as this will demonstrate your preparedness and understanding of the role.
✨Showcase Your Communication Skills
Since the role involves managing complaints and keeping members informed, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Highlight Attention to Detail
Attention to detail is crucial for a Litigation Assistant. Be ready to discuss how you ensure accuracy in your work, perhaps by sharing specific instances where your meticulousness made a difference in outcomes.
✨Familiarise Yourself with Technology
As the role requires IT literacy, particularly with case management systems, be prepared to discuss your experience with relevant technologies. If you have used similar systems before, mention them and how they helped you manage your workload efficiently.
