At a Glance
- Tasks: Be the friendly face of our office, providing top-notch service to Members and visitors.
- Company: Join a supportive team in a vibrant Leeds office.
- Benefits: Part-time hours with a competitive salary and a dynamic work environment.
- Other info: No traditional experience needed; just bring your positive energy!
- Why this job: Make a real impact by enhancing Member experiences every day.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 11200 - 16800 £ per year.
Leeds (on site)
Part time (Wed, Thu, Fri) £14,000 pro rata
Permanent
Are you a people-focused professional who takes pride in delivering exceptional service? Do you thrive in a busy, varied role where no two days are the same? We’re looking for a warm, organised and proactive Receptionist to be the welcoming face of the MPS and a trusted support to colleagues and Members alike. This is a part-time position, working from our fantastic Leeds office on three set days each week: Wednesday, Thursday and Friday.
You don’t need traditional reception experience to succeed in this role. What matters most is your ability to communicate clearly, build rapport, stay organised, use IT confidently and take initiative. If you enjoy helping others, take pride in getting things right first time, and want to work within a supportive and collaborative team, we’d love to hear from you.
Role Responsibility- Deliver a professional, efficient and friendly front-of-house reception and helpdesk service for Members, colleagues and visitors.
- Ensure a safe, secure and well-managed office environment by following and promoting all relevant policies, procedures and business rules.
- Build strong relationships with internal and external stakeholders to maintain excellent service delivery and meet agreed SLAs.
- Provide comprehensive administrative and office support in alignment with operational KPIs and business standards.
- Support successful improvements in efficiency, quality and cost.
- A natural people person with confident, warm communication skills and a genuine commitment to outstanding customer service.
- Experience in hospitality, reception, customer service or office administration is welcome but not essential if you bring strong interpersonal skills.
- Confident using Microsoft Office and able to pick up new systems quickly.
- Highly organised, detail-focused and capable of managing a varied workload to tight deadlines.
- Adaptable, proactive and comfortable working in a continuously improving environment.
- Discreet and trustworthy, with experience handling confidential information appropriately.
If you’re looking for a role where you can make a meaningful contribution every day, supporting colleagues, enhancing Member experience and helping our organisation run smoothly, we’d love to hear from you. Apply today and bring your positive energy, dedication and professionalism to our team.
We are going to shortlist throughout the process, so early applications are welcome.
Receptionist in Leeds employer: Medical Protection Society
Medical Protection Society is an exceptional employer that fosters a collaborative and inclusive work culture in the heart of Leeds. With a strong emphasis on professional development, employees are encouraged to grow their skills while engaging with diverse international cases, making a significant impact on members' lives. The unique opportunity to work across various jurisdictions not only enhances your career but also enriches your understanding of global legal landscapes.
Contact Details:
Medical Protection Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with members and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've successfully helped others. Being able to articulate these stories clearly will make you stand out during the interview.
✨Tip Number 3
Don’t underestimate the power of a warm smile and positive energy. When you walk into the interview, be friendly and approachable. Remember, they’re looking for someone who can be the welcoming face of the organisation, so let your personality shine through!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic team. Don’t wait too long; early applications are encouraged!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Your People Skills:In your application, let us see your warm and friendly side! Share examples of how you've built rapport with others, whether in a previous job or just in everyday life. We want to know you can connect with our Members and colleagues.
Be Organised and Detail-Focused:Since this role involves managing a varied workload, highlight your organisational skills. Mention any tools or methods you use to stay on top of tasks, and don’t forget to show us how you pay attention to detail!
Emphasise Your IT Confidence:We’re looking for someone who’s comfortable with Microsoft Office and can pick up new systems quickly. If you’ve got any tech skills or experience with software, make sure to mention them in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Medical Protection Society
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Receptionist, your ability to communicate and build rapport is key. Prepare examples from your past experiences where you've successfully interacted with customers or colleagues. This will demonstrate your people-focused approach.
✨Be Organised and Proactive
Think about how you can showcase your organisational skills during the interview. Bring a notepad with questions and notes, and be ready to discuss how you manage your time and tasks effectively in a busy environment.
✨Practice Common Interview Questions
Prepare for common questions like 'How do you handle difficult customers?' or 'Can you give an example of when you took initiative?' Practising your responses will help you feel more confident and articulate during the actual interview.
