Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT change processes and drive improvements across teams.
- Company: Leading healthcare protection organisation in Leeds with a focus on stability and security.
- Benefits: Flexible hybrid working, competitive benefits, and a supportive work culture.
- Why this job: Make a real difference in IT services while enhancing your skills in a dynamic environment.
- Qualifications: Experience in change management and root cause analysis is essential.
- Other info: Join a team that values innovation and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare protection organization in Leeds is seeking an IT Problem & Change Manager to ensure IT services remain stable and secure. You will manage processes related to changes and problems while facilitating key meetings and driving an improvement culture across IT teams.
The ideal candidate will have strong experience in change management and root cause analysis. This position offers a flexible hybrid working arrangement with competitive benefits.
IT Problem & Change Manager - ITIL & Service Improvement Lead in Leeds employer: Medical Protection Society
Contact Detail:
Medical Protection Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Problem & Change Manager - ITIL & Service Improvement Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and IT sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience in change management and root cause analysis. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses, especially around problem-solving and service improvement scenarios.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be a perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace IT Problem & Change Manager - ITIL & Service Improvement Lead in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in change management and root cause analysis. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT service improvement and how you can contribute to our culture of continuous improvement. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT problems in the past. We love seeing candidates who can demonstrate their analytical thinking and proactive approach to challenges.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Medical Protection Society
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge, especially around change management and problem-solving processes. Be ready to discuss how you've applied these principles in past roles, as this will show your expertise and understanding of the framework.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or manage changes. Think of specific examples from your experience where you successfully led a change initiative or resolved a significant issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As an IT Problem & Change Manager, you'll need to facilitate meetings and drive a culture of improvement. Be prepared to demonstrate your communication style and how you engage with different teams. Practise explaining complex IT concepts in simple terms to show your ability to connect with non-technical stakeholders.
✨Research the Company Culture
Understanding the healthcare protection organisation's values and culture is crucial. Look into their recent projects or initiatives related to IT service improvement. This will not only help you tailor your responses but also show your genuine interest in contributing to their mission.
