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For Companies At a Glance
- Tasks: Support legal teams by managing medical records and ensuring data accuracy.
- Company: Join Fletchers Group, a dynamic law firm specialising in personal injury and clinical negligence.
- Benefits: Enjoy 35 days holiday, flexible working, bonus schemes, and health perks.
- Why this job: Be part of a supportive culture with opportunities for growth and social events.
- Qualifications: Attention to detail and strong communication skills are essential; experience with software is a plus.
- Other info: Hybrid working available after induction; diverse and inclusive workplace.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Location: Southport. This role is expected to commence in late February / early March. We are continuing to accept applications during this time and will resume interviews closer to the start date. As a team member within the Medical Records Team, you will be requesting medical records, processing incoming medical records bundles, and instructing cases for pagination. You will be a point of contact for the legal teams and the various Trusts/GP surgeries from whom records are requested.
Salary and Location
Salary: £22,932
Location: Southport
In Return Fletchers Can Offer
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure; option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awards for winning nominees
About Medical Law Services (MLS)
Our Medical Law Services (MLS) teams are at the forefront of delivering trusted, expert support to the personal injury and clinical negligence sector. We are committed to building lasting partnerships that help our clients navigate complex processes with confidence and ease. We strive to redefine industry standards, leveraging our expertise, integrity, and innovation to support and deliver real value to our clients by providing a service that drives financial and operational success. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. We also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Medical Law Services is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. We understand and celebrate that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. If you would like to know more, please visit our website.
Main Responsibilities
- Requesting all medical records and relevant documentation as directed on a specific case from various organisations
- Review of records to ensure the records received are complete; failing which missing records will need to be requested and any issue raised with Legal Client Care Team
- Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
- Archiving and locating stored media ensuring the policy for handling of data is followed
- Checking records received are correct in accordance with GDPR
The above list is not exhaustive of any other tasks, which may be required.
Essential Skills And Experience
- Excellent attention to detail
- Excellent client care and communication skills (telephone and email)
- Be highly motivated, organised, and proactive
- Ability to work as a team member
Desirable Skills And Experience
- Experience of proclaim or other software tools for example Adobe, Microsoft
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
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Medical Records Specialist employer: Medical Law Services
Contact Detail:
Medical Law Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Specialist
✨Tip Number 1
Familiarise yourself with medical records management and GDPR regulations. Understanding these will not only help you in the role but also show your potential employer that you're serious about compliance and data handling.
✨Tip Number 2
Network with professionals in the legal and medical fields, especially those who work with medical records. This can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed complex information in previous roles. Be ready to discuss these during any interviews or informal chats.
✨Tip Number 4
Research Fletchers Group and their culture. Understanding their values and mission can help you tailor your conversations and show that you're a good fit for their team.
We think you need these skills to ace Medical Records Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Medical Records Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in medical records management or legal support. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your past experiences that relate to the job, such as handling medical records or working in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Medical Law Services
✨Know Your Medical Records
Familiarise yourself with the basics of medical records management and relevant legislation, such as GDPR. Being able to discuss how you would handle sensitive information will show your understanding of the role.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where your meticulousness made a difference. Highlight any specific instances where you caught errors or improved processes.
✨Showcase Communication Skills
As a point of contact for legal teams and medical organisations, strong communication skills are essential. Be ready to discuss how you've effectively communicated in previous roles, both verbally and in writing.
✨Prepare Questions About the Team
Research the Medical Records Team at Fletchers Group and prepare thoughtful questions about their processes and culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
