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- Tasks: Manage pagination workflow, prioritise cases, and provide admin support to the leadership team.
- Company: Join a supportive and inclusive team at Medical Law Services in Liverpool.
- Benefits: Enjoy 35 days holiday, annual bonuses, and flexible working arrangements.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Detail-oriented with strong organisational and communication skills.
- Other info: Great career growth opportunities and a vibrant company culture.
The predicted salary is between 24479 - 24479 £ per year.
Location: Liverpool (Hybrid - Once training complete)
Hours: 35hrs per week, Monday - Friday
Salary: £24,479pa
Purpose Of Role
The Pagination Administrator plays a key role in ensuring the accurate, timely, and efficient management of instructions within the pagination workflow. This role is responsible for reviewing delayed or incoming cases, prioritising work in line with Medical Law Services prioritisation rules, and providing high-quality administrative support to the Pagination Leadership Team. The ideal candidate will be detail-oriented, organised, and confident communicating with internal teams and external customers.
In Return We Offer
- 35 hours working week
- Annual bonus scheme
- 35 days holiday a year including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days’ holiday per year
- Pension scheme with tax‑efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- A dedicated Learning and Development team, to help support you develop and grow
- Flexible, agile working environment with a positive work‑life balance
- Varied calendar of funded company social events
- Monthly voucher awards for winning nominees
Main Responsibilities
- Case Review & Prioritisation
- Identify, review, and investigate delayed cases to ensure appropriate follow‑up and resolution.
- Assess case instructions and determine the correct priority level in accordance with MLS prioritisation rules and operational guidelines.
- Escalate high‑risk or urgent cases where necessary to the Pagination Leadership Team.
- Data Preparation & Reporting
- Review, prepare, and collate operational data and performance metrics for review by the Pagination Leadership Team.
- Maintain accurate records, spreadsheets, trackers, and logs to support reporting and decision‑making.
- Assist in creating slide packs or summaries to support operational planning and resource allocation.
- Instruction Management & Triage
- Conduct first‑stage triage of new instructions, including:
- Removing duplicate entries
- Correcting data errors or inconsistencies
- Clarifying incomplete or unclear information by liaising with customers, colleagues, or stakeholders
- Ensure all validated instructions are accurately categorised and ready for onward processing.
- General Administrative Support
- Provide day‑to‑day administrative support to the pagination function, including mailbox management, documentation updates, and internal communication handling.
- Contribute to process improvement initiatives and support the development of best practices.
- Assist with ad‑hoc tasks, projects, and operational requests as required.
Essential Qualifications, Skills And Experience
- Strong attention to detail with the ability to spot data errors and inconsistencies.
- Excellent organisational and time‑management skills.
- Confident communicator, able to obtain clarification and relay information clearly.
- Comfortable working with spreadsheets, trackers, and common data‑handling tools.
- Ability to work independently and manage a fluctuating workload.
- Ability to be agile in response to changing priorities and deadlines.
Desirable Qualifications, Skills And Experience
- Previous experience in administration or workflow coordination.
- Familiarity with Proclaim or other case management system.
- Usage of Power BI, Excel or other reporting tools.
- Knowledge of pagination, document processing, or operations environments.
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
About Medical Law Services- MLS
Our Medical Law Services (MLS) teams are at the forefront of delivering trusted, expert support to the personal injury and clinical negligence sector. We are committed to building lasting partnerships that help our clients navigate complex processes with confidence and ease. We strive to redefine industry standards, leveraging our expertise, integrity, and innovation to support and deliver real value to our clients by providing a service that drives financial and operational success. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. We also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long‑term strength. Our base pay and bonus structure is built to recognise and reward high performance. Medical Law Services is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. We understand and celebrate that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. If you would like to learn more, please visit our website.
Pagination Administrator (MLS) in Liverpool employer: Medical Law Services
Contact Detail:
Medical Law Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pagination Administrator (MLS) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on new opportunities.
We think you need these skills to ace Pagination Administrator (MLS) in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Pagination Administrator role. Use keywords from the job description to show we’re on the same page!
Show Off Your Attention to Detail: Since this role is all about accuracy, don’t forget to showcase your attention to detail in your application. A well-formatted CV with no typos will definitely catch our eye!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We love a good story, but make sure you’re getting straight to the important bits that show why you’re the perfect fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Medical Law Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Pagination Administrator. Familiarise yourself with case review processes, prioritisation rules, and data management techniques. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured accuracy in your work—this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
As a Pagination Administrator, you'll need to liaise with various teams and customers. Practice articulating your thoughts clearly and concisely. During the interview, don’t hesitate to ask for clarification if you don’t understand a question—this shows that you value clear communication.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you had to triage instructions or resolve data inconsistencies. Prepare to explain your thought process and the steps you took to achieve a successful outcome.