# Bank ReceptionistJob ReferenceMIP116LocationSwanseaFunctionAdmin (including centre management)StatusFlexibleJob TypeCasual### More detailsRole Purpose The Receptionist acts as the primary point of contact for all patients and visitors at the Swansea University Clinical Imaging Facility. This position manages patient check-ins, appointment scheduling, phone inquiries, and core administrative workflows to deliver a welcoming experience and ensure a seamless patient journey. The post holder maintains strict patient confidentiality (Data Protection/GDPR) and adheres to company guidelines and operational standards. Role Responsibilities Patient Reception & Customer Experience: • Welcome patients, visitors, and contractors upon arrival, completing accurate check-in procedures on the Radiology Information System (RIS). • Provide clear, reassuring guidance regarding appointment arrival steps, wait times, and clinic navigation. • Maintain a clean, professional, and welcoming reception area and waiting room environment. Appointment Management & Scheduling: • Manage inbound and outbound phone calls, handling inquiries promptly and professionally. • Schedule and rebook patient appointments across diagnostic modalities to ensure efficient patient flow. • Coordinate daily patient arrivals and liaise with clinical teams regarding delays or schedule changes #J-18808-Ljbffr
Bank Receptionist in Swansea employer: Medical Imaging Partnership
At Medical Imaging Partnership, we pride ourselves on being a leading independent healthcare provider that values innovation and leadership. As a Centre Manager at our Brighton Diagnostic Treatment Centre, you'll enjoy a supportive work culture that encourages autonomy and collaboration, alongside competitive benefits such as 35 days' annual leave and ongoing leadership development. Join us to make a meaningful impact in diagnostic healthcare while advancing your career in a dynamic and growing organisation.
Contact Details:
Medical Imaging Partnership Recruitment Team
