At a Glance
- Tasks: Be the friendly face for patients, managing appointments and ensuring smooth operations.
- Company: Prime Health, a leader in high-quality diagnostic imaging services.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team dedicated to patient care and operational excellence.
- Why this job: Make a difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
Prime Health provide high-quality diagnostic imaging services, including MRI, CT, X-ray, Ultrasound and DEXA scanning, across NHS and private sector settings throughout the South Coast. We are dedicated to delivering safe, efficient and patient-centred imaging services that meet both clinical and operational excellence standards.
Position Overview: This role is accountable for being the first point of contact for patients and service users, providing an in-depth knowledge of outpatient and diagnostic scheduling procedures. In addition, this role will liaise closely with the referrer and MIP clinical non-clinical teams to ensure patients receive timely and appropriate appointments according to their request and care pathway. Within the team, the role includes scheduling functions, general administrative support and telephone cover, as well as offsite reception cover.
Key Responsibilities:
- Acting as the first point of contact for all patient enquiries to MIP.
- On receipt of all new referrals, ensuring that the vetting process has been followed in line with departmental guidelines.
- Being responsible for the scheduling of outpatient and all associated appointments according to clinical urgency and length of wait.
Patient Services Coordinator in Surrey employer: Medical Imaging Partnership
At Medical Imaging Partnership, we pride ourselves on being a leading independent healthcare provider that values innovation and leadership. As a Centre Manager at our Brighton Diagnostic Treatment Centre, you'll enjoy a supportive work culture that encourages autonomy and collaboration, alongside competitive benefits such as 35 days' annual leave and ongoing leadership development. Join us to make a meaningful impact in diagnostic healthcare while advancing your career in a dynamic and growing organisation.
Contact Details:
Medical Imaging Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Coordinator in Surrey
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Medical Imaging Partnership.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Medical Imaging Partnership.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Medical Imaging Partnership, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Services Coordinator in Surrey
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Medical Imaging Partnership.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Medical Imaging Partnership.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Medical Imaging Partnership. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Medical Imaging Partnership. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Medical Imaging Partnership
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Medical Imaging Partnership’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
