Practice Manager

Practice Manager

Full-Time No working from home possible
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HARLESTON, NORFOLK | PRACTICE MANAGER | FULL-TIME | £28,000–£34,000 DOE | MIXED DENTAL PRACTICE

JOB REF: 38858

We’re recruiting for an experienced Practice Manager to join a busy, modern mixed dental practice based in Harleston, Norfolk. This is an excellent opportunity for a motivated and organised individual to take a leading role within a growing practice focused on high standards of patient care and operational excellence.

About the Role

  • Start date: ASAP
  • Days: 5 days per week
  • Hours: 8:00am – 5:30pm
  • Salary: £28,000 – £34,000 depending on experience
  • Contract: Full-time
  • Experience required: Previous dental practice management experience essential

Key Responsibilities

  • Manage the day-to-day operations of the practice
  • Lead and support reception, administration, and clinical teams
  • Coordinate staff rotas, recruitment, training, and performance management
  • Deliver excellent patient experience and manage patient enquiries professionally
  • Optimise diary management and appointment scheduling
  • Monitor finances including budgeting, payroll, invoicing, and payments
  • Ensure compliance with CQC, GDPR, health & safety, and infection control regulations
  • Oversee stock control, ordering, and equipment maintenance
  • Develop and implement practice policies and procedures
  • Support practice growth, marketing initiatives, and patient retention
  • Liaise with laboratories, suppliers, and external professionals
  • Monitor KPIs and prepare management reports
  • Support clinicians operationally to improve workflow efficiency
  • Manage NHS/private administration and insurance claims where applicable

Practice Details

  • 6-surgery mixed practice
  • Approx. 40% NHS / 60% private
  • Fully digital practice
  • Software: Dentally
  • Equipment includes TRIOS scanner, CBCT, digital systems, and modern clinical equipment
  • Parking available on-site/outside practice
  • Local bus transport links available

Requirements

  • Previous dental practice management experience essential
  • Strong leadership and organisational skills
  • Excellent communication and patient management abilities
  • Knowledge of CQC compliance and dental practice operations
  • Commercial awareness and ability to support practice growth

Additional Information

No Visa sponsorship available

Contact

Mark Rushton
mark.rushton@dentalelite.co.uk

For all our up-to-date roles, please visit: https://dentalelite.co.uk/jobs/

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Contact Details:

Medical Elite Recruitment & Practice Sales Limited Recruitment Team