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- Tasks: Manage patient appointments and maintain medical records while ensuring excellent communication.
- Company: Join MANA, a compassionate, independent physician group dedicated to quality healthcare.
- Benefits: Enjoy comprehensive benefits, including medical, dental, 401(K) match, and corporate discounts.
- Why this job: Be part of a supportive team focused on improving patient care and community health.
- Qualifications: High school diploma or GED required; some experience in a related field preferred.
- Other info: Receive one-on-one training to set you up for success in your role.
The predicted salary is between 24000 - 36000 £ per year.
The Scheduler and Medical Records Clerk performs various duties associated with routine patient encounters, maintaining positive relationships with patients, family members, visitors, and fellow employees.
About MANA: Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health, and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality patient care and retain the quality personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
What We Offer: At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:
- Comprehensive Benefits – Medical & dental
- 401(K) match and profit sharing
- Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays during your first year of employment
- Employer paid life, long-term & short-term disability benefits
- Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics.
How to Apply: To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying for on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer.
Responsibilities: Receive and process incoming calls for appointments; be able to handle multi-line telephone/extension numbers, handling 50 to 75 calls per day. Correctly enter demographic information into the appropriate system. Review and assess patient medical records to determine the correct study to schedule. Inform patients of clinic procedures; know which exams require preparation and inform patients of protocols.
Qualifications: High school diploma or GED. 7 – 11 months related experience and/or education.
Scheduler & Medical Records Clerk (TBC) employer: Medical Associates of Northwest Arkansas
Contact Detail:
Medical Associates of Northwest Arkansas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler & Medical Records Clerk (TBC)
✨Tip Number 1
Familiarise yourself with MANA's mission and values. Understanding their commitment to compassionate, quality healthcare will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice handling multi-line telephone systems if you haven't already. Since the role involves managing 50 to 75 calls a day, being comfortable with this technology will show your readiness for the job.
✨Tip Number 3
Brush up on your knowledge of medical terminology and patient record management. This will not only help you in the role but also impress the interviewers with your proactive approach to understanding the field.
✨Tip Number 4
Network with current or former employees of MANA if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Scheduler & Medical Records Clerk (TBC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Scheduler & Medical Records Clerk position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to scheduling, patient interactions, or medical records management. Use specific examples to demonstrate your skills in handling multi-line telephone systems and processing patient information.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of MANA's mission to provide compassionate healthcare. Show enthusiasm for the role and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Medical Associates of Northwest Arkansas
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Scheduler & Medical Records Clerk. Familiarise yourself with the tasks mentioned in the job description, such as handling multi-line calls and processing patient information. This will help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role involves interacting with patients and staff, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed difficult conversations or provided excellent customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like managing a high volume of calls or dealing with an upset patient. Practising these scenarios can help you articulate your thought process during the interview.
✨Research MANA's Values
Understanding MANA's mission to provide compassionate healthcare is crucial. Be ready to discuss how your values align with theirs and how you can contribute to their goal of improving patient care.
