Senior Supporter Retention Officer – Loyalty and Regular Giving

Senior Supporter Retention Officer – Loyalty and Regular Giving

Full-Time 30000 - 40000 € / year (est.) No home office possible
Medical Aid for Palestinians

At a Glance

  • Tasks: Lead innovative fundraising campaigns and design supporter journeys to build loyalty.
  • Company: Join MAP, a dedicated organisation improving health and dignity for Palestinians.
  • Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
  • Other info: Be part of a mission-driven team making an impact in challenging circumstances.
  • Why this job: Make a real difference by supporting vital medical aid for communities in need.
  • Qualifications: Experience in fundraising and a passion for social justice.

The predicted salary is between 30000 - 40000 € per year.

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon. We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.

About the role

As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid. In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty.

Senior Supporter Retention Officer – Loyalty and Regular Giving employer: Medical Aid for Palestinians

MAP Medical Aid for Palestinians is an exceptional employer dedicated to making a meaningful impact in the lives of Palestinians. With a strong commitment to health and dignity, we foster a collaborative work culture that values innovation and personal growth, offering employees the opportunity to contribute to vital humanitarian efforts. Located in a dynamic environment, our team enjoys unique advantages such as engaging with passionate supporters and being part of a mission-driven organisation that prioritises employee well-being and professional development.

Medical Aid for Palestinians

Contact Detail:

Medical Aid for Palestinians Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Supporter Retention Officer – Loyalty and Regular Giving

Tip Number 1

Network like a pro! Reach out to people in the sector, attend events, and connect with current MAP employees on LinkedIn. Building relationships can open doors that applications alone can't.

Tip Number 2

Show your passion for the cause! When you get the chance to chat with someone from MAP, make sure to express why you care about Palestinian health and dignity. Your enthusiasm can set you apart from other candidates.

Tip Number 3

Prepare for interviews by researching MAP’s recent campaigns and initiatives. Being knowledgeable about their work will help you demonstrate how you can contribute to their mission effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at MAP.

We think you need these skills to ace Senior Supporter Retention Officer – Loyalty and Regular Giving

Fundraising Campaign Development
Supporter Relationship Management
Multi-Channel Marketing
Loyalty Programme Design
Regular Giving Strategy
Data Analysis for Fundraising
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting communities shine through. We want to see how much you care about the cause and how your values align with MAP's mission.

Tailor Your Experience:Make sure to highlight your relevant experience in supporter retention and fundraising. We’re looking for specific examples that demonstrate your skills in developing campaigns and building relationships with supporters.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you can bring to the role without unnecessary fluff.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Medical Aid for Palestinians

Know Your Cause

Before the interview, dive deep into MAP's mission and values. Understand the challenges faced by Palestinians and how the organisation addresses these issues. This knowledge will not only impress your interviewers but also show your genuine passion for the role.

Showcase Your Fundraising Skills

Prepare specific examples of past fundraising campaigns you've led or contributed to. Highlight your experience with multi-channel strategies and how you've successfully built supporter loyalty. Be ready to discuss metrics and outcomes to demonstrate your impact.

Tailor Your Supporter Journey Ideas

Think about innovative ways to enhance supporter journeys. Come up with a few bespoke ideas that could fit MAP’s goals for regular giving and loyalty. Presenting fresh concepts during the interview can set you apart and show your proactive approach.

Ask Insightful Questions

Prepare thoughtful questions about MAP's current strategies and future plans. Inquire about their biggest challenges in supporter retention and how they measure success. This shows your interest in the role and helps you gauge if it's the right fit for you.