At a Glance
- Tasks: Lead multi-channel fundraising campaigns and design supporter journeys for Islamic givers.
- Company: Join Medical Aid for Palestinians, making a real difference in lives affected by conflict.
- Benefits: Competitive salary, fixed-term contract, and the chance to impact health and dignity.
- Other info: Exciting opportunity for career growth in a supportive and impactful environment.
- Why this job: Be part of a vital mission to support Palestinian communities and enhance their rights.
- Qualifications: Experience in direct marketing and a passion for fundraising appeals.
The predicted salary is between 44034 - 46481 € per year.
Welcome to MAP.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon. We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity.
As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team. As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys. This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
About You
You are an experienced Direct Marketing professional with a passion for insight‑led supporter journeys and fundraising appeals. You’ll develop our high-performing retention programme, creating stand‑out supporter experiences and building an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.
Senior Supporter Retention Officer – Appeals and Islamic Giving employer: Medical Aid for Palestinians
At Medical Aid for Palestinians (MAP), we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of Palestinians. Our London-based team thrives in a supportive and inclusive work culture that fosters professional growth and development, offering unique opportunities to lead innovative fundraising campaigns while advocating for health and dignity. Join us to be part of a passionate community where your contributions directly support vital medical aid and enhance the experiences of our valued supporters.
Contact Detail:
Medical Aid for Palestinians Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supporter Retention Officer – Appeals and Islamic Giving
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising and marketing sector, especially those who have experience with supporter retention. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show your passion for the cause! When you get the chance to speak with potential employers, make sure to express why you care about MAP's mission. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by researching MAP’s recent campaigns and initiatives. Being knowledgeable about their work will help you tailor your answers and demonstrate that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Senior Supporter Retention Officer – Appeals and Islamic Giving
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Supporter Retention Officer role. Highlight your experience in direct marketing and fundraising, especially focusing on Islamic giving and cash appeals. We want to see how your skills align with our mission at MAP!
Show Your Passion:Let your enthusiasm for supporting Palestinians shine through in your application. Share any relevant experiences or projects that demonstrate your commitment to health and dignity for those affected by conflict. We love seeing candidates who are genuinely passionate about our cause!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at Medical Aid for Palestinians
✨Know Your Cause
Before the interview, dive deep into MAP's mission and values. Understand the impact of their work on Palestinian communities and be ready to discuss how your passion for fundraising aligns with their goals. This will show your genuine interest in the role and the organisation.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in direct marketing and supporter retention. Focus on campaigns you've led, particularly those involving Islamic giving or cash appeals, and be ready to discuss the outcomes and what you learned from them.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about MAP's current strategies and future plans for supporter retention. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
✨Demonstrate Team Spirit
As you'll be working closely with the Supporter Retention Manager and other officers, emphasise your ability to collaborate effectively. Share examples of how you've supported team members in delivering successful campaigns, showcasing your leadership and teamwork skills.
