Senior Supporter Retention Officer – Loyalty and Regular Giving in London
Senior Supporter Retention Officer – Loyalty and Regular Giving

Senior Supporter Retention Officer – Loyalty and Regular Giving in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
Medical Aid for Palestinians

At a Glance

  • Tasks: Lead innovative fundraising campaigns and design engaging supporter journeys.
  • Company: Join MAP, a dedicated organisation improving health and dignity for Palestinians.
  • Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
  • Other info: Be part of a dynamic team committed to impactful change.
  • Why this job: Make a real difference by supporting vital medical aid for communities in need.
  • Qualifications: Experience in fundraising and a passion for social justice.

The predicted salary is between 30000 - 40000 £ per year.

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon. We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.

About the role

As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid.

In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty.

Senior Supporter Retention Officer – Loyalty and Regular Giving in London employer: Medical Aid for Palestinians

MAP is an exceptional employer dedicated to making a meaningful impact in the lives of Palestinians, offering a supportive and collaborative work culture that values each team member's contributions. With a strong focus on professional development, employees have ample opportunities for growth and advancement while working in a dynamic environment that prioritises health, dignity, and social justice. Joining MAP means being part of a passionate team committed to creating positive change, all while enjoying the unique advantage of working in a mission-driven organisation that truly values its supporters and staff alike.
Medical Aid for Palestinians

Contact Detail:

Medical Aid for Palestinians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Supporter Retention Officer – Loyalty and Regular Giving in London

Tip Number 1

Network like a pro! Reach out to your connections in the fundraising and charity sector. We all know that sometimes it’s not just what you know, but who you know. Attend events, join online forums, and don’t be shy about asking for introductions.

Tip Number 2

Show your passion for the cause! When you get the chance to chat with potential employers, make sure to express why you care about MAP's mission. We want to see that fire in your belly for supporting Palestinian health and dignity.

Tip Number 3

Prepare for interviews by researching MAP thoroughly. Understand their campaigns, values, and recent initiatives. We love candidates who come in with knowledge and ideas on how to enhance supporter retention and loyalty.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who align with our mission, so make sure to showcase your skills and enthusiasm!

We think you need these skills to ace Senior Supporter Retention Officer – Loyalty and Regular Giving in London

Fundraising Campaign Development
Supporter Relationship Management
Multi-Channel Marketing
Bespoke Journey Design
Loyalty Programme Development
Regular Giving Strategy
Income Growth Strategies
Collaboration Skills
Communication Skills
Data Analysis
Project Management
Adaptability
Strategic Thinking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the cause shine through. We want to see how much you care about supporting Palestinians and their health needs. Share any relevant experiences that highlight your commitment to similar causes.

Tailor Your Application: Make sure to customise your application for the Senior Supporter Retention Officer role. Highlight your experience in fundraising campaigns and supporter engagement. We love seeing how your skills align with our mission, so don’t hold back!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.

How to prepare for a job interview at Medical Aid for Palestinians

Know Your MAP

Before the interview, dive deep into MAP's mission and values. Understand their work in the occupied Palestinian territory and Lebanon. This knowledge will not only impress your interviewers but also help you articulate how your skills align with their goals.

Showcase Your Fundraising Experience

Be ready to discuss specific examples of fundraising campaigns you've led or contributed to. Highlight your experience with multi-channel strategies and how you've successfully built supporter loyalty in the past. Use metrics to demonstrate your impact!

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to supporter retention and engagement. Think about challenges you've faced and how you overcame them. Practising these scenarios can help you respond confidently during the interview.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about MAP's future plans for supporter engagement or how they measure the success of their campaigns. This shows your genuine interest in the role and the organisation.

Senior Supporter Retention Officer – Loyalty and Regular Giving in London
Medical Aid for Palestinians
Location: London

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