At a Glance
- Tasks: Provide 1st line IT support and troubleshoot tech issues.
- Company: Join Medica Packaging, the UK's largest independent packaging converter.
- Benefits: Gain a recognised IT qualification while earning and learning.
- Other info: Enjoy a supportive team and excellent career growth opportunities.
- Why this job: Kickstart your tech career in a fast-paced, innovative environment.
- Qualifications: GCSE English (5) and Maths (4) required; passion for tech essential.
The predicted salary is between 18000 - 25000 £ per year.
Overview
We are looking for a motivated and enthusiastic IT Support Apprentice to join our busy IT team.
This is an exciting opportunity for someone with a passion for technology who is eager to develop practical skills while working towards a recognised IT qualification.
About the Employer
Medica Packaging Limited is the UK's largest independent packaging converter specialising in the pharmaceutical and healthcare sectors.
With over 30 years of expertise, we design and manufacture high-quality printed cartons, patient information leaflets and bespoke packaging solutions for many of the world's leading healthcare brands.
Operating from our state-of-the-art facilities in Crewe, we combine innovation, advanced manufacturing technology and exceptional customer service to deliver products that meet the highest industry standards.
- What You\'ll Do (Responsibilities)
- Provide 1st Line IT support.
- Manage Freshdesk tickets.
- Log and prioritise incidents.
- Carry out password resets and unlock user accounts.
- Set up user devices.
- Support office users and production/shop floor staff.
- Carry out daily server health checks.
- Investigate alerts.
- Carry out network checks.
- Troubleshoot device, printer, network and user issues.
- Support the Windows 11 rollout.
- Identify outdated PCs for replacement.
- Training Outcome
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Logical
- Team working
Qualifications
- Essential - GCSE - English - 5
- Essential - GCSE - Maths - 4
- Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: 8:15am – 4:30pm – Monday – Friday
- Expected Duration: 1 Year 3 Months
- Training Provider: BALTIC TRAINING SERVICES LIMITED
- #J-18808-Ljbffr
IT Apprenticeship in Crewe employer: Medica Packaging Limited
Medica Packaging Limited is an exceptional employer, offering a dynamic work environment where innovation meets dedication. As the UK's largest independent packaging converter, we provide our IT Apprentices with hands-on experience in a cutting-edge facility in Crewe, alongside opportunities for professional growth and development through a recognised qualification. Our supportive culture fosters teamwork and encourages personal advancement, making it an ideal place for those passionate about technology to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprenticeship in Crewe
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Medica Packaging Limited.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Medica Packaging Limited is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Medica Packaging Limited, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Medica Packaging Limited directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace IT Apprenticeship in Crewe
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Medica Packaging Limited want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Medica Packaging Limited, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Medica Packaging Limited
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
