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- Tasks: Coordinate and distribute medical exams efficiently within a dynamic healthcare team.
- Company: Join Medica, the UK's largest teleradiology provider, based in Hastings.
- Benefits: Enjoy flexible working, enhanced holidays, and a commitment to your professional growth.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, IT literacy, and a customer-focused mindset are essential.
- Other info: Be part of an inclusive team that celebrates diversity and promotes work-life balance.
The predicted salary is between 22000 - 30000 £ per year.
This is an exciting time to join the UK's largest Private Healthcare Teleradiology company based in Hastings, East Sussex. As an Allocation Coordinator you will be working within the Service Delivery team to assign exams across the Elective service line and ensure reports are correctly prioritised.
Key responsibilities:
- Distribute X-rays, CT & MRI scans (exams) on the Elective service to the most appropriate reporters according to clinical specialism and urgency of exam.
- Maximise the volume of exams we can successfully report each day by fully utilising all rostered reporters and contacting those not rostered to encourage the picking up of additional sessions.
- Monitor and track reporting of exams to minimise the impact of dropped sessions.
- Fix any issues with exams and re-allocate, liaising with the hospital PACS team if any need action from the customer side.
- Proactive service management to ensure key metrics are delivered.
- Provide feedback on capacity, demand and panel suitability.
- Provide workflow assistance to reporters as required.
- Assist with the 4 hour and 24 hour service alongside other teams in Service Delivery.
- Maintain professional relationships with reporters.
Requirements:
- Strong administration skills and IT literacy.
- Experience of Service Delivery with a strong customer focus.
- Able to multi-task and refer to multiple data-sources effectively.
- Used to data manipulation, particularly with Excel.
- Pro-active problem-solver.
- Complaint management experience.
- Results focused and experience of working towards individual and organisational targets/ KPI's.
- Ability to work under pressure with a high level of accuracy and attention to detail.
- Excellent verbal and written communication, particularly on the phone and composing emails.
- Good organisational skills and comfortable working in a fast-paced office environment.
Core Benefits for you:
- Flexible and Hybrid working
- A company culture that promotes work life balance
- Commitment from employers to continued learning and development
- Access to Employee Assistance Programme
- Annual Bonus
- Enhanced holiday allowance + bank holidays
- Group Life Assurance
- Pension
- Social events
- Sick pay
- Cycle to Work scheme
- Access to free and regular personal development & wellbeing events
We request all applicants to complete a confidential equalities monitoring form. The data we collect will help us identify any recruitment trends and address any concerns. More information about Medica and the work we do can be found here - We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Allocation Coordinator in St Leonards employer: Medica Group
Contact Detail:
Medica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Allocation Coordinator in St Leonards
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Medica. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to allocation and service delivery. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples where you've tackled challenges in previous roles, especially in fast-paced environments like healthcare.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Allocation Coordinator in St Leonards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Allocation Coordinator role. Highlight your strong administration skills and any relevant experience in service delivery. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Check for clarity and professionalism in your writing – it’s your first impression, so make it count!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Medica Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Allocation Coordinator. Familiarise yourself with terms like 'service delivery', 'report prioritisation', and 'data manipulation'. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Since the role involves fixing exam allocation problems, demonstrating your proactive problem-solving abilities will impress the interviewers.
✨Highlight Your Communication Skills
As an Allocation Coordinator, you'll need to maintain professional relationships and communicate effectively. Practice articulating your thoughts clearly and concisely, especially when discussing how you've handled customer complaints or collaborated with teams in the past.
✨Demonstrate Your IT Proficiency
Since the job requires strong IT literacy, particularly with Excel, be ready to discuss your experience with data manipulation. If possible, mention specific tools or techniques you've used to manage data effectively, as this will show you're well-prepared for the technical aspects of the role.