Medica Group in Hastings, England, is expanding its Customer Service team and seeks a Customer Service Team Leader to guide and develop a dedicated group of advisers. You will drive performance through KPI management, coaching, and regular reviews, while acting as the primary escalation point for customer and operational issues in a fast-paced private healthcare telemedicine setting.
Working closely with colleagues, you will allocate resources, support service delivery, implement process
#J-18808-LjbffrCustomer Service Team Leader — Hybrid, KPI Coaching & Growth in Hastings employer: Medica Group
Medica, the UK’s largest private healthcare telemedicine company based in Hastings, offers an exceptional work environment for a Remote DevOps Engineer. With a strong commitment to employee growth and a culture that prioritises work-life balance, Medica provides flexible working arrangements and encourages continuous learning. Joining a dynamic team at this innovative company means contributing to meaningful projects that enhance patient outcomes while enjoying the unique advantages of working in a supportive and inclusive atmosphere.
