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- Tasks: Coordinate and distribute medical exams, ensuring timely reporting and effective communication.
- Company: Join Medica, the UK's largest teleradiology provider with a focus on growth and inclusivity.
- Benefits: Enjoy flexible hybrid working, enhanced holidays, annual bonuses, and continuous learning opportunities.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Strong admin skills, IT literacy, and experience in service delivery are essential.
- Other info: Be part of a diverse team that celebrates individuality and promotes work-life balance.
The predicted salary is between 24000 - 30000 £ per year.
Salary: £26,682.87 p/a dependent on experience. 37.5 hours per week. Hybrid working - Working on a rota basis.
This is an exciting time to join the UK's largest Private Healthcare Teleradiology company based in Hastings, East Sussex. As an Allocation Coordinator you will be working within the Service Delivery team to assign exams across the Elective service line and ensure reports are correctly prioritised.
Key responsibilities:
- Distribute X-rays, CT & MRI scans (exams) on the Elective service to the most appropriate reporters according to clinical specialism and urgency of exam.
- Maximise the volume of exams we can successfully report each day by fully utilising all rostered reporters and contacting those not rostered to encourage the picking up of additional sessions.
- Monitor and track reporting of exams to minimise the impact of dropped sessions.
- Fix any issues with exams and re-allocate, liaising with the hospital PACS team if any need action from the customer side.
- Proactive service management to ensure key metrics are delivered.
- Provide feedback on capacity, demand and panel suitability.
- Provide workflow assistance to reporters as required.
- Assist with the 4 hour and 24 hour service alongside other teams in Service Delivery.
- Maintain professional relationships with reporters.
Who we are:
Medica is the UK's largest teleradiology provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 200 Head Office staff and the company still focusing on growing, there has never been a better time to get involved. We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce. We celebrate difference and encourage everyone to be themselves at work. Join us today.
Requirements:
- Strong administration skills and IT literacy.
- Experience of Service Delivery with a strong customer focus.
- Able to multi-task and refer to multiple data-sources effectively.
- Used to data manipulation, particularly with Excel.
- Pro-active problem-solver.
- Complaint management experience.
- Results focused and experience of working towards individual and organisational targets/ KPI's.
- Ability to work under pressure with a high level of accuracy and attention to detail.
- Excellent verbal and written communication, particularly on the phone and composing emails.
- Good organisational skills and comfortable working in a fast-paced office environment.
Core Benefits for you:
- Flexible and Hybrid working
- A company culture that promotes work life balance
- Commitment from employers to continued learning and development
- Access to Employee Assistance Programme
- Annual Bonus
- Enhanced holiday allowance + bank holidays
- Group Life Assurance
- Pension
- Social events
- Sick pay
- Cycle to Work scheme
- Access to free and regular personal development & wellbeing events
We request all applicants to complete a confidential equalities monitoring form. The data we collect will help us identify any recruitment trends and address any concerns. More information about Medica and the work we do can be found here. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Allocation Coordinator in Hastings employer: Medica Group
Contact Detail:
Medica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Allocation Coordinator in Hastings
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Medica. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to allocation and service delivery. We want you to show off your problem-solving skills and how you handle pressure!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about being an Allocation Coordinator at Medica.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Allocation Coordinator in Hastings
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Allocation Coordinator role. Highlight your strong administration skills and any relevant experience in service delivery. We want to see how you can bring your unique skills to our team!
Show Off Your IT Skills: Since this role requires a good level of IT literacy, especially with Excel, don’t forget to mention any specific software or tools you’re familiar with. We love seeing candidates who are tech-savvy and can handle data manipulation like a pro!
Demonstrate Problem-Solving Abilities: As a proactive problem-solver, share examples from your past experiences where you’ve successfully tackled challenges. We’re looking for someone who can think on their feet and fix issues efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at Medica!
How to prepare for a job interview at Medica Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Allocation Coordinator inside out. Familiarise yourself with teleradiology, the types of exams you'll be dealing with, and the importance of prioritising reports. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Skills
Highlight your strong administration skills and IT literacy during the interview. Be prepared to discuss your experience with data manipulation, especially in Excel. You might even want to bring examples of how you've successfully managed multiple tasks or solved problems in previous roles.
✨Communicate Clearly
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. Think about how you would explain complex information simply, as you may need to do this when liaising with reporters or hospital teams. A mock interview with a friend can help you refine your delivery.
✨Be Proactive and Positive
Demonstrate your proactive problem-solving abilities by sharing specific examples from your past experiences. Talk about times when you took the initiative to fix issues or improve processes. A positive attitude can go a long way, so show them you're someone who thrives under pressure and is focused on achieving results.