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For Companies At a Glance
- Tasks: Maintain and repair new build homes with a focus on quality and safety.
- Company: Join Gleeson, a reputable company dedicated to building quality homes in the Midlands.
- Benefits: Enjoy a company van, generous holidays, bonuses, and health insurance.
- Why this job: Be part of a professional team that values quality work and customer satisfaction.
- Qualifications: Experience in maintenance, joinery, and painting is essential; must have a full UK driving licence.
- Other info: Opportunity for personal development and access to exclusive discounts.
The predicted salary is between 30000 - 42000 £ per year.
Job Introduction
We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlands region. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.
A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.
Main Responsibilities
- To ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority
- To complete remedial repairs in line with NHBC standards and guidelines
- To ensure all relevant paperwork is completed within appropriate timescales
- To remain completely professional and an ambassador of Gleeson, at all times
- To keep check of van stock
- To ensure company van is cleaned, always maintained, and kept tidy
The Ideal Candidate
- Proven experience as a maintenance technician in construction/housing
- Experience with joinery, plastering, filling, mastic, painting, etc. is essential
- Strong time management
- Excellent customer service skills, honest and trustworthy
- Attention to detail whilst remaining a clean and tidy workstation
- Ability and knowledge with all tools and materials
- Well organised with ability to problem solve
- Comfortable with mobile technology
- Full UK Driving Licence
Benefits
- Gleeson company van & fuel card provided
- Generous holiday entitlement of 26 days per annum + bank holidays
- Choice of company car/ car allowance
- Discretionary Bonus Scheme
- Holiday Buy Back Scheme
- Company Pension Scheme
- Private Medical Insurance Scheme
- Healthshield membership
- Life Assurance Scheme
- Share Purchase Plan
- Highstreet/ Store Discounts
- Development Opportunities
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Customer Care Technician employer: Mediaweb Group
Contact Detail:
Mediaweb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Technician
✨Tip Number 1
Familiarise yourself with the NHBC standards and guidelines, as these are crucial for the role. Understanding these will not only help you in interviews but also demonstrate your commitment to quality and safety.
✨Tip Number 2
Showcase your hands-on experience with various maintenance tasks like joinery, plastering, and painting. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Tip Number 3
Highlight your customer service skills during any interactions. As a Technician, you'll be representing Gleeson, so demonstrating your ability to communicate effectively and professionally is key.
✨Tip Number 4
Be ready to discuss your time management strategies. The role requires strong organisational skills, so sharing examples of how you prioritise tasks and manage your workload will set you apart.
We think you need these skills to ace Customer Care Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Care Technician. Highlight key skills such as joinery, plastering, and customer service in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in maintenance and construction. Emphasise your attention to detail, time management skills, and any specific tools or materials you are familiar with.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of health and safety guidelines. Mention how your previous experience aligns with the company's values and expectations.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A clean and professional application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Mediaweb Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with joinery, plastering, and other maintenance tasks. Bring examples of past work or projects that demonstrate your technical abilities and attention to detail.
✨Emphasise Health & Safety Knowledge
Since health and safety is a top priority, be ready to talk about how you ensure compliance with safety guidelines in your previous roles. Mention any relevant certifications or training you've completed.
✨Demonstrate Customer Service Skills
As a Customer Care Technician, you'll need strong customer service skills. Prepare to share examples of how you've effectively communicated with clients or resolved issues in the past.
✨Be Organised and Detail-Oriented
Highlight your organisational skills and ability to manage time effectively. Discuss how you keep track of tasks, paperwork, and van stock to ensure everything runs smoothly.
