Senior Creative Consultant (12 months FTC) in London

An exciting opportunity has become available to be part of our fast‑growing team and to be a key part of the Client Strategy function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development.

Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category – recognised as the world’s most trusted, independent and impactful marketing advisor.

We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence.

mediasense is designed around how we help marketers optimise and transform through best‑in‑class structure and governance (Organisation), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organisations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth.

mediasense has over 250 employees across London, New York, Singapore and New Delhi.

What We Offer

• Hybrid working
• Initial 28 days holiday (before bank holidays) with an accrual of 4 days over first 4 years of service
• Day off for your birthday + 10 days annual leave purchase per year
• Length of service awards
• Work from any location in the world up to 4 weeks per year
• Bonuses: discretionary company bonus scheme & new business bonus, employee referral bonus
• Pension & group life insurance
• Private healthcare, enhanced parental, employee assistance programme
• Annual season ticket loan, cycle‑to‑work scheme + tech & voucher schemes
• Eye test & contribution towards glasses for VDU
• Charity day plus fundraising events for charity
• Learning & development opportunities
• Frequent events – such as summer, winter & bi‑weekly socials
• Free fruit & snacks + building‑linked benefits such as being dog friendly, access to gyms & complementary gifts, classes or discounts

Role

This role is for a Senior Consultant, EMEA Creative Team (12 months FTC – maternity cover), based in London. It will report into the VP, Client Strategy. The role is part‑time, requiring 3 days per week, with flexibility on how these days are structured.

We’re looking for someone who has in‑depth knowledge of the commercial models creative agencies have with clients and with experience of analysing them to optimise and find efficiencies. Acting as a trusted advisor to clients, the role combines strategic consulting, commercial analysis and project leadership to help organisations design, optimise and govern high‑performing agency relationships.

The role will support clients in making informed decisions across agency models, commercial frameworks, governance structures, scopes of work, remuneration approaches and performance management, ensuring both creative effectiveness and commercial efficiency are achieved.

In addition to leading client engagements, the role will strengthen mediasense’s capability in agency commercial management, providing subject‑matter expertise on agency operations, contracts, remuneration models, resource structures and commercial performance across creative and production ecosystems.

The role itself will involve a range of activities including:

• Lead and deliver complex consulting engagements across agency ecosystems, operating models, commercial structures and marketing transformation programmes.
• Lead client workstreams, develop evidence‑based recommendations and manage project delivery teams, while bringing expertise in how agencies are structured, remunerated and operationally managed.
• Own and lead consulting projects and workstreams, acting as a primary day‑to‑day client contact.
• Develop project approaches, workplans and strategic recommendations that address client business challenges.
• Lead project teams to deliver high‑quality outputs on time and to budget.
• Guide clients through complex agency, operating model and organisational change programmes.
• Facilitate workshops, stakeholder interviews and senior leadership discussions.
• Translate data, insights and market intelligence into clear strategic recommendations.
• Troubleshoot project challenges and proactively identify risks and mitigation plans.

Commercial and Agency Advisory

• Lead assessments of agency commercial models, scopes of work, fee structures and remuneration approaches.
• Analyse agency resource plans, staffing structures and utilisation models to identify efficiencies and optimisation opportunities.
• Evaluate agency contracts, commercial terms, governance frameworks and performance mechanisms.
• Support agency reviews, pitches and selection processes through commercial evaluation and benchmarking.
• Develop recommendations for fee models, incentive structures, bonus/malus frameworks and value‑based remuneration approaches.
• Assess the effectiveness of agency governance processes, decision rights, escalation routes and performance management frameworks.
• Conduct financial and commercial analysis to support client decision‑making across agency ecosystems.

Strategic Consulting

• Design future‑state agency and operating models aligned to client objectives.
• Develop governance structures, KPI frameworks and performance management approaches.
• Support clients through implementation and transition programmes.
• Define operating models that leverage organisational strengths and mitigate risks and capability gaps.
• Create compelling client presentations, reports and recommendations supported by robust analysis.

Internal Capability Development

• Contribute to the development of mediasense methodologies, tools and thought leadership.
• Provide commercial expertise to colleagues across creative consulting projects.
• Mentor and support junior consultants and project team members.
• Support business development activities, proposals and client pitches where required.

Candidate

The ideal candidate will have the following:

• Deep understanding of how advertising, media, production and marketing agencies operate commercially and operationally.
• Experience working within a creative agency commercial, operations, finance, procurement or client leadership function, or consulting on agency commercial models.
• Strong knowledge of creative agency remuneration structures, including retained, project‑based, output‑based and performance‑linked models.
• Understanding of creative agency scopes of work, staffing models, resource planning and profitability drivers.
• Experience evaluating contracts, commercial frameworks and client‑agency governance structures, specifically around creative functions.
• Ability to analyse complex commercial and operational data and translate findings into strategic recommendations.
• Strong understanding of the agency landscape and evolving marketing ecosystem.
• Experience designing operating models, governance frameworks or organisational structures.
• Ability to define strategic priorities and develop practical implementation plans.
• Excellent stakeholder management skills, with experience engaging senior client leaders.
• Strong facilitation, presentation and communication skills.
• Proven ability to lead multiple projects and workstreams simultaneously.
• Highly analytical with strong commercial acumen and attention to detail.
• Experience developing KPI frameworks and performance measurement approaches.
• Advanced PowerPoint, Excel and data analysis capabilities.

Desirable Experience:

• Experience in agency procurement, agency operations, agency finance, marketing procurement or management consulting.
• Exposure to agency reviews, agency selection processes or commercial negotiations.
• Understanding of creative, production and content supply chain operating models.
• Experience with marketing transformation, in‑housing or hybrid operating models.
• Knowledge of performance‑based remuneration and value measurement methodologies.

Every application is reviewed by a human on our team (not AI), so it may take us a bit of time to get through them. Because of the large number of applications we receive, we’re not always able to reply to everyone individually (especially regarding CV reviews or direct messages) but we truly appreciate your interest. Please note that we can only consider candidates who already have the right to work in the UK and do not require, now or in the future, visa sponsorship.