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- Tasks: Support the Analytics Manager in delivering top-notch reporting and analytics for clients.
- Company: Medialab is a leading independent media agency, known for its entrepreneurial spirit and commitment to integrity.
- Benefits: Enjoy flexible working, 22 days holiday, private medical insurance, and exciting team events.
- Why this job: Join a vibrant team where your data skills can shine and make a real impact.
- Qualifications: 1-2 years of experience in data analytics; strong Excel and data visualisation skills required.
- Other info: Be part of a company recognised as one of the best places to work in the industry.
The predicted salary is between 30000 - 42000 £ per year.
JOIN OUR JOURNEY
Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.
Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign\’s Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.
Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA, Save the Children, Mind, Guide Dogs, Hovis, Alzheimer’s Society, RNLI and Clearscore.
OUR VALUES
- Commit to Doing the Right Thing (Take ownership and be accountable)
- Help People Flourish (Invest in people)
- Dig Deeper to Understand Better (Data driven curiosity)
OUR COMMITMENT TO YOU
Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.
On top of that, we offer extra incentives which make life at Medialab even more rewarding:
- Time to Unwind – 22 days holiday (+ Christmas closure), birthday & mental health day off, flexi-hours, and work abroad scheme.
- Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
- Career Growth – Quarterly reviews, CPD Platinum training, mentoring, and leadership support.
- Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps, and free professional counselling.
- Supporting Families – Enhanced parental leave and life assurance.
- Giving Back – Paid charity days and sustainability initiatives.
- Perks & Rewards – Retail discounts, long-service trips, and an unforgettable team culture.
MEET APOLLO: MEDIALAB\’S DATA POWERHOUSE
Apollo is Medialab’s dedicated data and analytics team, comprising 25+ passionate, data-driven experts specializing in engineering, analytics, advanced measurement, and re-attribution.
We are a team committed to continuous learning, regularly adopting innovative techniques and approaches to advance both individual consultancy and technical expertise.
THE OPPORTUNITY
The Analytics Executive is a critical member of the Apollo team, supporting the Analytics Manager in delivering high-quality reporting and analytics services for client teams and stakeholders. This role is perfect for someone with around 1-2 years of professional experience in data analytics who wants to grow their career in a mature but agile team.
This role involves managing daily responsibilities, including handling incoming tickets, creating dashboards, troubleshooting data issues, configuring our proprietary platform and producing impactful analysis and visualisations. By following established internal processes, you’ll play a vital role in maintaining the highest standards in reporting while delivering actionable insights that exceed client expectations.
WHAT YOU WILL BE DOING
Effective Workload Management
- Manage and prioritise incoming tickets, ensuring accurate categorisation, tracking, and timely resolution.
- Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations.
- Ensure tasks are appropriately routed through tickets to maintain accountability and process adherence.
- Collaborate with team members to balance workloads and reassign tasks when needed.
- Provide accurate time estimates for task completion and ensure thorough ticket specifications.
Data Issue Resolution
- Proactively identify and resolve data collection or reporting issues to maintain system stability, using appropriate tools (SQL, Excel) to reach accurate, reproducible conclusions quickly.
- Support on daily system monitoring and alert handling to maintain the health and accuracy of our analytics platforms.
- Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection.
Stakeholder Relationships & Communication
- Build strong relationships with users through empathetic and professional communication.
- Keep stakeholders updated on open issues, ensuring transparency throughout the process.
- Use appropriate communication channels for different audiences, escalating updates when necessary.
Data Visualisation
- Design, maintain, and enhance dashboards to meet client and stakeholder needs.
- Ensure visualisations are accurate, engaging, and aligned with client goals and expectations.
- Conduct quality assurance checks on dashboards after updates to ensure compliance with internal standards.
- Collect and incorporate feedback to create user-friendly, impactful dashboards.
Client Reporting & Analytics Delivery
- Deliver accurate, timely reporting that aligns with client marketing goals and KPIs.
- Conduct regular quality checks to ensure the consistency and reliability of reporting systems.
- Stay informed about client channel mixes and marketing strategies to tailor analytics services effectively.
ESSENTIAL SKILLS
- A passion for data reporting and analytics, with experience using data visualisation tools (e.g., Google Data Studio, Looker, Tableau, Power BI).
- Strong Excel skills, with exposure to data querying methods (SQL etc.)
- Familiarity with collaboration and productivity platforms (e.g., Slack, Microsoft Suite, Google Drive, SharePoint).
- An enthusiasm for marketing, advertising, and data, coupled with a desire to deepen your analytics expertise.
- A basic understanding of monitoring and alerting systems for proactive issue management.
- Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders.
- Strong problem-solving abilities with meticulous attention to detail.
- Effective organisational skills to manage workloads and meet deadlines consistently.
NICE TO HAVE
- Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.)
- Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn.
- A background in marketing, advertising, or media agency roles
- Experience with digital marketing channels and web analytics tools.
- Familiarity with reporting on marketing performance and translating data into actionable insights.
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Analytics Executive employer: MediaLab Group
Contact Detail:
MediaLab Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analytics Executive
✨Tip Number 1
Familiarise yourself with the specific data visualisation tools mentioned in the job description, such as Google Data Studio and Tableau. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with the analytics community online, whether through forums, webinars, or social media groups. This will help you stay updated on industry trends and best practices, which can be beneficial during interviews and discussions with potential colleagues.
✨Tip Number 3
Practice your problem-solving skills by working on real-world data issues or case studies. Being able to articulate how you've tackled similar challenges in the past will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Medialab to gain insights into the company culture and expectations for the Analytics Executive role. This insider knowledge can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Analytics Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analytics, particularly any roles where you've used tools like SQL or Excel. Emphasise your problem-solving skills and ability to manage workloads effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data reporting and analytics. Mention specific projects or experiences that demonstrate your skills in creating dashboards and resolving data issues, aligning them with the values of Medialab.
Showcase Your Technical Skills: Clearly outline your technical skills in data visualisation tools and any experience with helpdesk systems. Provide examples of how you've used these skills in previous roles to deliver impactful analysis and insights.
Highlight Soft Skills: Don't forget to mention your communication and organisational skills. Give examples of how you've effectively communicated with stakeholders or managed multiple tasks, as these are crucial for the Analytics Executive role.
How to prepare for a job interview at MediaLab Group
✨Show Your Passion for Data
Make sure to express your enthusiasm for data analytics during the interview. Discuss any relevant projects or experiences that highlight your passion and how you've used data to drive insights in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've identified and resolved data issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical thinking.
✨Familiarise Yourself with Tools
Since the role requires experience with data visualisation tools like Google Data Studio or Tableau, be ready to talk about your proficiency with these platforms. If you have any projects or dashboards you've created, bring them up as examples.
✨Communicate Effectively
Practice your communication skills, as building relationships with stakeholders is key in this role. Be prepared to explain complex data concepts in simple terms and demonstrate your ability to engage empathetically with different audiences.
