At a Glance
- Tasks: Manage client accounts, oversee budgets, and deliver impactful media campaigns.
- Company: Join Medialab, the UK's leading independent media agency with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible working, and generous holiday allowances.
- Other info: Opportunities for career growth, mentoring, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference for diverse clients.
- Qualifications: Experience in account management, AV campaigns, and strong communication skills.
The predicted salary is between 32918 - 40233 £ per year.
JOIN OUR JOURNEY
Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.
Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.
OUR VALUES
- Commit to Doing the Right Thing (Act with integrity and accountability)
- Help People Flourish (Invest in people)
- Dig Deeper to Understand Better (Data driven curiosity)
OUR COMMITMENT TO YOU
Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding:
- Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme.
- Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
- Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
- Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
- Supporting Families – Enhanced parental leave, flexible working and life assurance.
- Giving Back – Paid charity days and sustainability initiatives.
- Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.
YOUR NEXT CHALLENGE
We’re looking for an Account Manager to join our Client Planning team. You’ll report into an Account Director, be supported by a Business Director, and lead at least one Account Executive. You’ll also be part of a wider team including Directors, Senior Account Managers and Execs who’ll have your back as you get stuck in. This role is all about great account management and planning. We’re after someone who knows their way around AV, particularly TV, but if you’ve got broader channel experience (or want to grow it), you’ll have the chance to do just that.
You’ll take the lead on managing large, multi-channel budgets with a strong focus on getting campaigns live and delivering results. Process matters, but what matters more is your ability to make things happen and make them happen well.
YOUR ROLE AND IMPACT
You’ll work across a number of key accounts, spanning both commercial and charity sectors. They’re active across TV, Cinema, Social, Paid Search and Display/Video and you’ll work with the other channel teams to ensure best in class integrated media planning. You’ll be the engine room for these accounts. That means shaping planning responses, managing delivery, and keeping everything (and everyone) on track. You’ll collaborate with teams across AV, digital, effectiveness and reporting to make sure our work doesn’t just meet expectations, it beats them. You’ll also be trusted to lead the day-to-day client relationship, spotting opportunities, solving problems, and bringing fresh thinking to the table.
WHAT YOU'LL BRING
MUST HAVES
- You know how to manage clients, handle budgets, and get work over the line.
- You’re confident planning and activating AV campaigns and you’re curious about the wider media mix too.
- You’ve got strong communication skills and build relationships that last.
- You’re proactive and organised, with good instincts for what needs doing and when.
- You take real pride in delivery, and you’re not afraid to take ownership.
- You’ve worked with planning tools like Touchpoints or Techedge and use them to drive better outcomes.
- You'll have DRTV experience.
- You understand performance data and know how to turn it into useful insights.
- You’re familiar with media effectiveness strategies including regional testing and MMM.
- You’ve line managed before - maybe an AE or intern - and enjoy supporting others to grow.
NICE TO HAVES
- Experience working on both charity and commercial clients.
- Knowledge of how digital and ATL channels can work together to drive brand and performance.
- Experience building full-funnel strategies or campaigns.
- Confidence presenting to clients and getting stuck into discussions.
- A collaborative style, where feedback flows both ways.
Account Manager employer: Medialab Group
Medialab Group is an excellent employer for those looking to thrive in a dynamic and innovative environment. With a focus on strategic client relationships and cross-channel media campaigns, employees benefit from a competitive salary, hybrid working arrangements, and ample opportunities for professional growth. The collaborative work culture fosters creativity and efficiency, making it an ideal place for passionate individuals to make a meaningful impact in the media planning industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Medialab Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Medialab Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Medialab Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Medialab Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Medialab Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Medialab Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Medialab Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Medialab Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Medialab Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Medialab Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
