At a Glance
- Tasks: Champion the MK.IO operator experience and translate user needs into product requirements.
- Company: Join MediaKind, a fast-paced tech company reshaping streaming video.
- Benefits: Competitive salary, comprehensive benefits, and flexible hybrid work options.
- Other info: Inclusive workplace with ongoing training and a commitment to diversity.
- Why this job: Make sophisticated technology easy to use and impact millions of viewers.
- Qualifications: Bachelor's degree and 0-4 years in product management or related fields.
The predicted salary is between 30000 - 48000 £ per year.
At MediaKind, we are reshaping the future of streaming video with our cloud-native, agile technology that enables customers to rapidly build, deploy, and scale premium streaming experiences. We’re on a mission to transform how the world watches video, making every moment extraordinary, personalised, and valuable for content owners and their consumers.
We are looking for an Associate Product Manager to champion the MK.IO operator experience. This is an early-career role perfect for someone who loves making sophisticated technology easy to use. You will translate the needs of operations teams into clear product requirements that engineering can run with.
You will work at the intersection of video streaming operations and product development. Your user stories, acceptance criteria, and problem statements will directly shape how operators manage live events and on-demand video at scale, serving audiences from thousands to millions of viewers.
This role is ideal if you are naturally curious about how things work, empathetic to user challenges, and excited to learn video streaming technology while building core product management skills.
Key Responsibilities- Develop deep empathy for the daily challenges, workflows, and pain points of streaming platform operators.
- Translate operational feedback and requirements into actionable product improvements.
- Write detailed user stories with well-defined acceptance criteria that engineering teams can implement confidently.
- Create problem statements that articulate the "why" behind requests with data and user context.
- Maintain and evolve requirements throughout the development lifecycle based on team feedback.
- Unblock teams by clarifying requirements, answering questions, and making prioritisation decisions.
- Test features from an operator perspective, validating that solutions meet real-world operational needs.
- Work with designers to ensure user interfaces match operational workflows and mental models.
- Transform sophisticated streaming technology capabilities into intuitive, accessible operator experiences.
- Document decisions and trade-offs in a way that both technical and business stakeholders understand.
- Define success metrics for features and track adoption post-launch.
- Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience.
- 0-4 years of experience in product management, technical writing, operations, or a related field.
- Exceptional written and verbal communication skills with the ability to articulate complex concepts clearly.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience with or enthusiasm for learning video streaming concepts and workflows.
- Familiarity with agile development methodologies and software development processes.
- Natural empathy and ability to understand diverse user perspectives and operational contexts.
- Genuine curiosity about both the technology and the business value it creates.
Applicants must have the legal right to work in the UK on a long-term basis. Unfortunately, we are unable to offer sponsorship for this role.
Desired Experience- Exposure to SaaS platforms, APIs, or developer tools.
- Competence with scripting language (Python, JavaScript, or similar) for data analysis and API exploration.
- Understanding of live video workflows, CDN operations, or media production environments.
- Familiarity with data analysis tools and methods for user research.
- Experience participating in user research activities (interviews, usability testing, surveys).
- Contributions to technical documentation or knowledge bases.
- Demonstrated ability to learn complex technical domains quickly.
Southampton UK, Rennes, France - Hybrid (2-3 days a week office based)
Benefits:- Competitive salary and bonus structure.
- Comprehensive benefits package.
- MediaKindness Wellbeing Program.
- Ongoing training and professional development opportunities.
- Collaborative and dynamic work environment.
- Flexible work arrangements, including hybrid work options.
Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities, and perspectives that our people bring. We believe that diverse teams are better for our employees, customers, and our business. Everyone’s identity, background, and life experiences add to the MediaKind story, and we welcome all.
Our goal is to help increase diversity across the Media Broadcast industry, so we aim to make the recruitment process as accessible as possible. If you are excited about this position and think you could add value to MediaKind, please apply even if you believe your skills are not a perfect fit for the role. Should you require any reasonable adjustments to be made to our recruitment process please reach out to the Recruiter to discuss how we can support you.
Associate Product Manager, MK.IO in Southampton employer: MediaKind
MediaKind in Southampton is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an Associate Product Manager, you'll have the opportunity to grow your skills in a supportive environment while contributing to cutting-edge video streaming solutions. With a focus on employee development and a commitment to work-life balance, MediaKind stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Product Manager, MK.IO in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current MediaKind employees on LinkedIn. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s products and values. Dive into their streaming technology and think about how you can contribute to making it even better. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios they might throw at you during interviews. Think about how you would translate user needs into product requirements—this is key for the Associate Product Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the MediaKind team and being part of our mission.
We think you need these skills to ace Associate Product Manager, MK.IO in Southampton
Some tips for your application 🫡
Show Your Passion for Streaming:When writing your application, let your enthusiasm for video streaming shine through! We want to see how excited you are about transforming media experiences and making technology user-friendly.
Be Clear and Concise:Make sure your written application is easy to read. Use straightforward language and avoid jargon. We appreciate clarity, so articulate your thoughts in a way that anyone can understand.
Highlight Your Empathy:Since this role is all about understanding user challenges, share examples of how you've empathised with users in the past. Show us that you can translate their needs into actionable insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on the chance to join our dynamic team!
How to prepare for a job interview at MediaKind
✨Understand the Product and User Needs
Before your interview, dive deep into MediaKind's products and the specific challenges faced by streaming platform operators. Familiarise yourself with user stories and think about how you would translate operational feedback into product improvements.
✨Showcase Your Communication Skills
As an Associate Product Manager, clear communication is key. Prepare to articulate complex concepts simply and effectively. Practice explaining technical ideas in a way that anyone can understand, as this will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Demonstrate Empathy and Curiosity
During the interview, express your genuine curiosity about video streaming technology and your empathy for user challenges. Share examples of how you've approached problem-solving in the past, especially in understanding user perspectives and operational contexts.
✨Prepare for Agile Methodology Questions
Since familiarity with agile development is important, be ready to discuss your experience or understanding of agile methodologies. Think of examples where you've worked in a fast-paced environment and how you adapted to changes quickly, as this aligns with MediaKind's dynamic culture.
