Mediahuis IRL in Belfast is seeking a Customer Care Representative to support readers with subscription and account queries. Onsite at Clarendon Dock, you will handle enquiries via phone, email, and webchat, delivering fast, friendly service and logging details to improve the reader experience.
Essentially, you will manage cancellations, update CRM records, and collaborate with internal teams, while upholding GDPR and confidentiality.
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Multichannel Customer Care Advocate - Belfast (Onsite) employer: Mediahuis IRL
Mediahuis IRL is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among journalists. With a strong commitment to employee growth, the company provides opportunities for professional development and encourages staff to engage with the local community in County Kerry. Joining The Kerryman means being part of a leading media organisation dedicated to producing award-winning journalism while enjoying the unique charm and support of the local area.
