Account Director (Design)

Mediahub is a full-service media agency with a unique structure and client offer. We grew out of creative agency MullenLowe in the hot crucible of the digital and data revolution that has transformed media over the last ten years. We believe media’s strongest growth lever is innovation. AI and algorithms are useful for efficiency but lead brands to say similar things in similar places to similar audiences. Effectiveness comes from innovation, and innovation comes from creativity. At Mediahub, our positioning, More Pilot, Less Auto, offers clients an antidote to the ‘mindless media’ that results from automation, bringing active stewardship to deliver media effectiveness.

We offer the best of both worlds: an entrepreneurial culture backed by the global scale of Mediabrands. You’ll join an agency that’s full of energy, experimentation and ambition. We’re a home for pilots, not passengers. We live by our values:

• Anticipate tomorrow – We are challengers. We are proactive in thinking about what needs to happen today in order to make tomorrow better.
• Perform with pride – We take pride and care in what we do, and together we strive for excellence.
• Turn no into next – Obstacles and restraints inspire us.
• Question what others won’t – Powerful ideas start by questioning what’s perceived as established truth.
• Fight inertia – We relentlessly push for better, never settling for complacency.
• Be brave – Safe is risky. Bravery gets us to unprecedented places.

Position overview: We are looking for a Media Account Director to join our smart, fun and agile team. In this role, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process, and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

At Mediahub your roles and responsibilities will be centered around the below core competencies. These include but are not limited to:

• Client Service - Is the lead contact in day-to-day communication with your direct client and nurturing the relationship by delivering high standards of client satisfaction. Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner. Develops and maintains strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside. Leads responses to brief, the implementation of campaigns, as well as the management of reporting. Engages continuously with the I&A (Insight & Action, Mediahub's strategy team), R&D (Radical and Disruptive, Mediahub's media creativity team) and D&A (Data and Analytics) teams to ensure seamless execution. Takes responsibility of all work delivered to the client, by reviewing all key documents/presentations prior to distribution. Evaluates media proposals and negotiate rates/programs to ensure highest value and efficiencies are delivered to the client. Fosters a challenging mindset with direct reports and internal teams to deliver unique and creative media plans.
• Commercial - Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off. Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue. Supports the Business Director where relevant in reviewing commercial arrangements for your client/s. Has a thorough understanding of the detail as well as the impact it can have on the delivery of their work. Train, mentor and support the Account Manager/s within your team. Notably, supporting the AM with career development conversations for the Executive/s and MBP/s in your team. Contributes to agency culture and represents your client team by being a voice to the rest of the agency about good work occurring or celebrating individuals successes on your team. Support the GAD and/or Business Director in setting the tone for your team, by living out Mediahub’s values on a daily basis and instilling that in how your team works together.

Desired Skills and Experience: We’re looking for someone who ticks most or all of these boxes:

• Prior planning experience across all channels, including TV/Press & Digital, OOH.
• Experience in planning across the UK and European countries (desired).
• Embraces a ‘Challenger mindset’ in the delivery of all work and in managing their direct reports.
• Excellent client servicing skills.
• Is Agile in their approach and able to run fast at new opportunities when presented.
• Experience managing a team, their workload and personal progression.

Employee Transparency: At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

The Perks: We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum.
• In addition to your holiday entitlement, the office usually closes between Christmas & New Year.
• Free breakfast and free lunch.
• Early finish Fridays.
• Core Hours (Mon-Thurs, flexible start/finish times).
• Interest free season ticket loan.
• Paid time off for Volunteering.
• Group Income Protection.
• Life Assurance.
• Private Medical Insurance or Health Cash Plan (dependent on level).
• Group Personal Pension Plan with matched contributions from 3-6%.
• Generous Parental Leave & Pay.
• Employee Assistance Programme.
• Free eye tests.
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!