Account Director - eCommerce London, United Kingdom in City of London

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

About OpenMind: A Leading WPP Media Brand

Openmind is a bespoke team within GroupM, made up of best-in-class digital, offline and integrated media experts who work together for Nestlé. At OPENMIND, we feature our Pervasive Performance model to drive revenue and long-term value for our clients. Pervasive Performance is rooted in the belief that Brand and Performance are inextricably linked.

Role Summary and Impact

As an eCommerce Account Director, you will be responsible for the coordination and delivery of your client accounts across platforms whilst operating as the main campaign activation point of contact for our clients.

Utilising platform expertise and account management practices, you’ll ensure effective management of projects to brief, schedule and budget. Ultimately, you’ll work to deliver industry‑leading eCommerce campaigns which exceed our clients’ expectations.

The role will involve line management of more junior members of the team, overseeing their work and development to successfully deliver to client expectations.

We are looking to continue our exceptional growth, seeking an eCommerce Account Director to come and join the growing community in EssenceMediacom’s eCommerce Practice.

Skills and Experience

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About You

You are an established senior member within an eCommerce environment and a known experienced specialist in Retail and Commerce Media. You demonstrate to be proactive and inquisitive, and a real driver who inspires direct reports and peers alike. You are confidently challenging inherited ways of working with your own ideas for improvement and evolution that fit the overarching EssenceMediacom processes and vision.

• In-depth understanding of eCommerce campaign set‑up, management, optimisation and reporting across media owner and technology vendor platforms.
• Excellent understanding of the strategic and tactical application of eCommerce and digital marketing in general.
• Proven project management, leadership and people management experience.

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in‑office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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