The opportunity
An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Solutions function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development.
The company
mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their marketing operations and spend.
Our ambition is to define and own an entirely new category – recognized as the world’s most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence.
mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Accountability), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on our consistent high quality of service delivery and our ability to accelerate transformation and growth.
mediasense has over 250 employees across London, New York, Singapore and New Delhi.
For more information, visit www.media-sense.com
The role
This role is for a Senior Consultant, based in London.
Our Senior Consultants have key roles in our Client Solutions team, contributing to the management of our key client accounts and day-to-day client relationships. They support the winning and delivering of projects across these areas:
- Organisation: e.g. marketing (or media) operating model and organisation design
- Ecosystem: e.g. helping marketers select their agency partners and other vendors
- Accountability: e.g. analysing agency and campaign data to track and improve performance
The role itself will involve a range of activities including:
- Support day-to-day client relationships, ensuring client contacts are engaged with regularly
- Analyse and challenge client problems, turning ambiguous issues into actionable solutions, both within and outside of defined scopes
- Develop core client deliverables, demonstrating originality and critical thinking in e.g. writing workshop materials, industry POVs, pitch briefs, diagnostic assessments, client-ready recommendations
- Work hands-on with cross functional teams to deliver high quality outputs that have intellectual, analytical, and professional rigor and real-world application
- Contribute to the preparation and presentation of insightful and relevant reports to key client contacts
- Ensure project plans are in place, status calls (internal / external) are scheduled, team members are properly briefed, and meetings are documented and actioned
- Anticipate and raise issues with key internal/client/agency contacts on our work (e.g. timeline/deliverables) or client/agency relationships, documenting and actioning conclusions
- Support operational aspects of client relationships (e.g. proposals, fees, contracts, NDAs, invoicing schedules)
- Support and train junior team members across our business, helping them gain understanding of our processes and build confidence interacting with agencies and clients
- Promote other services to clients/targets, and participate in new business pitches, helping prepare and present proposals that are specific to the client’s needs
- Actively contribute to the continuous updating of our library of services and credentials, and general knowledge sharing across the business
The candidate
The ideal candidate will have the following:
- 8-10+ years of experience in marketing, agency, consulting, or adtech roles with strong knowledge across the marketing and advertising world.
- Experience in agency pitches and/or audit programmes (from marketer or agency or consulting perspectives)
- Self-starter: motivated to join a growing company and prepared to actively participate in driving that growth; thrives under pressure
- Strategic: natural curiosity for client challenges; able to guide clients and agencies to conclusions and make recommendations with conviction
- Relationship management: able to build client relationships with stakeholders across multiple functions
- Stakeholder management: able to manage people (up and down, internal and external), comfortable working with senior leaders and strong personalities
- Communication (oral and written): able to simplify the complex and inspire action; confident presenter in both group and 1:1 sessions
- Negotiation skills: thoughtful and measured approach to negotiation, able to balance multiple variables in arriving at desired outcomes
- Intellectual curiosity: inquisitive by nature, approaching all tasks with curiosity and enthusiasm
What we offer
- Hybrid working
- 28 days holiday per year, up to a maximum of 32 days
- Work from any location in the world up to 4 weeks per year
- 10 days of annual leave purchase per year
- Day off for your birthday
- Company bonus scheme
- Pension
- Private healthcare
- Employee assistance programme
- Group life insurance
- Annual season ticket loan
- Cycle to work scheme
- Eye test & contribution towards glasses for VDU
- Employee referral bonus
- New business bonus
