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- Tasks: Lead client relationships and maximize engagement for a top-tier business intelligence platform.
- Company: Join a respected global media and information business with strong growth opportunities.
- Benefits: Enjoy remote work options, training, development, and a vibrant company culture.
- Why this job: Be part of a dynamic team that empowers marketers in a fast-paced industry.
- Qualifications: 2+ years in client relationship management within SaaS/BI; mentoring experience preferred.
- Other info: Work in London one day a week while enjoying the flexibility of working from home.
The predicted salary is between 43200 - 72000 £ per year.
Lead Client Relationship Manager – Business Intelligence for Marketers
Job Sector
BI / SaaS / Research / IT
Contract Type
Permanent
Location
London (1 day a week) + Working from Home
Job Reference
MediaIQ-SnrClientRelM103
Do you have 2+ years client relationship management experience within the SaaS/BI space?
Have you managed or mentored more junior client relationship managers?
Like the idea of working for a highly respected global information and events business?
If yes, please read on…
The Company
A leading global media and information business with strong career prospects and an entrepreneurial and client-centric approach to growth. They have strong training and development as well as many benefits and rewards. They have a lively, sociable and supportive culture and working environment.
The Role of Lead Client Relationship Manager
The business intelligence platform which you would be working on, is a leading global platform which provides marketers with best practice advice, trend data, special reports, webinars, insights, research papers, advisory services and much more. It exists to help marketers to spend their budgets as effectively as possible in an ever changing marketing landscape. Clients pay an annual subscription for each marketer that requires access to the platform.
As Lead Client Relationship Manager you will be responsible for maximising the engagement levels of your client base, through research, insights and regular contact with the key stakeholders. You will manage and resolve issues, provide training and help to ensure that your clients are gaining the most amount of value out of their subscription to the platform.
In addition to the above, you will also be managing 2 client relationship managers, coaching and training them and ultimately helping them to hit their engagement targets.
Requirements for this Lead Client Relationship Manager role
- 2+ years client relationship/account management experience within a SaaS/BI environment
- Experience of mentoring/managing more junior relationship managers
- Highly articulate, confident and a strong relationship person
- Outgoing and lively
- Target driven and customer focused
- An interest in marketing
- Stable career history
If you think that you could be the Lead Client Relationship Manager that our client is looking for, please apply and a consultant will be in touch should you make the shortlist.
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Lead Client Relationship Manager - Business Intelligence for Marketers employer: Media IQ Recruitment Ltd
Contact Detail:
Media IQ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Client Relationship Manager - Business Intelligence for Marketers
✨Tip Number 1
Make sure to highlight your experience in client relationship management within the SaaS/BI space during networking events or informal meetups. Engaging with industry professionals can help you gain insights and potentially get referrals.
✨Tip Number 2
Showcase your mentoring skills by discussing any past experiences where you've coached junior team members. This will demonstrate your leadership capabilities, which is crucial for the Lead Client Relationship Manager role.
✨Tip Number 3
Stay updated on the latest trends in marketing and business intelligence. Being knowledgeable about current market dynamics will not only help you in interviews but also show your genuine interest in the field.
✨Tip Number 4
Prepare to discuss specific strategies you've used to maximize client engagement in previous roles. Concrete examples will illustrate your ability to drive results and add value to the client's experience.
We think you need these skills to ace Lead Client Relationship Manager - Business Intelligence for Marketers
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 2+ years of client relationship management experience within the SaaS/BI space. Use specific examples that showcase your ability to engage clients and resolve issues effectively.
Showcase Leadership Skills: Since the role involves managing and mentoring junior client relationship managers, include any relevant experience you have in coaching or leading teams. Highlight your ability to drive engagement and meet targets.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'client-centric', 'engagement levels', and 'marketing', to demonstrate your fit for the role.
Express Your Interest in Marketing: Convey your passion for marketing in your application. Mention any relevant projects or experiences that illustrate your interest and understanding of the marketing landscape.
How to prepare for a job interview at Media IQ Recruitment Ltd
✨Showcase Your Client Relationship Skills
Be prepared to discuss specific examples from your past experience where you successfully managed client relationships. Highlight how you maximized engagement and resolved issues, as this role heavily focuses on these aspects.
✨Demonstrate Leadership Experience
Since you'll be managing and mentoring junior client relationship managers, share your experiences in coaching or leading teams. Discuss your approach to training and how you've helped others achieve their targets.
✨Understand the SaaS/BI Landscape
Familiarize yourself with the current trends and challenges in the SaaS and BI sectors. Being knowledgeable about the industry will show your potential employer that you're genuinely interested and can contribute valuable insights.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the company's culture, growth opportunities, or specifics about the business intelligence platform. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
