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- Tasks: Build relationships with clients and coordinate high-value meetings for successful events.
- Company: Join a leading B2B events business known for outstanding events and long-term partnerships.
- Benefits: Enjoy hybrid working, travel opportunities, and generous annual leave for work-life balance.
- Why this job: Be part of a dynamic team that values collaboration and offers clear career progression.
- Qualifications: Degree-educated with strong organisational skills; experience in sales or marketing is a plus.
- Other info: Fluency in Arabic is a bonus but not essential.
The predicted salary is between 28800 - 48000 £ per year.
Are you a bright graduate with a knack for building relationships? Do you thrive in fast-paced, people-focused environments and want to be part of something dynamic and commercially impactful? This is a fantastic opportunity to join a leading B2B events business as a Customer Success Executive, supporting high-level clients across international markets. Known for delivering outstanding events and fostering long-term partnerships, this company offers an exciting platform for growth and development.
This role would suit someone who is quick-thinking, highly organised, and passionate about building relationships. If you’ve gained some experience through internships in sales or marketing and are now ready to build a rewarding career in a collaborative, ambitious team — this could be the perfect next move.
Your role as a customer success executive:
- Build and maintain strong relationships with key corporate clients, ensuring they feel supported and valued.
- Coordinate high-value 1:1 meetings between sponsors and senior delegates to maximise engagement and ROI.
- Serve as the main point of contact for delegate enquiries, providing timely and effective support pre-event.
- Manage key administrative and logistical tasks with efficiency and attention to detail.
- Work closely with sales and customer success managers to ensure seamless event delivery and client satisfaction.
About you:
- You must be degree-educated, with a strong academic background.
- Fluent in Arabic is a bonus but not essential.
- Someone who is personable, confident, and naturally enjoys building relationships.
- Highly organised with excellent attention to detail.
- Thrives in fast-paced environments and works well under pressure.
What’s in it for you:
- Hybrid working: 2 days in the office and 3 days from home each week.
- Opportunities to travel to exciting international destinations as part of event delivery.
- Clear and rewarding career progression within a growing, high-performing team.
- Generous annual leave allowance to support work-life balance.
Contact Detail:
MEDIA CONTACTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Executive
✨Tip Number 1
Network with professionals in the events industry. Attend relevant events or webinars where you can meet people who work in customer success or related roles. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 2
Research the company thoroughly. Understand their values, recent events, and client success stories. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your relationship-building skills. Think of specific examples from your past experiences, such as internships or group projects, where you successfully built rapport with clients or team members. This will highlight your suitability for the role.
✨Tip Number 4
Practice your communication skills. As a Client Success Executive, you'll need to convey information clearly and effectively. Consider doing mock interviews with friends or mentors to refine your ability to articulate your thoughts and experiences.
We think you need these skills to ace Client Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences, especially any internships in sales or marketing. Emphasise skills like relationship building, organisation, and attention to detail, as these are crucial for the Client Success Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building relationships and working in fast-paced environments. Mention specific examples from your past experiences that demonstrate your ability to thrive under pressure and support clients effectively.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, ensure your application reflects strong communication skills. Use clear and concise language, and consider including examples of how you've successfully communicated with clients or colleagues in the past.
Highlight Cultural Fit: Research the company culture and values, and reflect these in your application. Show that you understand their focus on long-term partnerships and event delivery, and explain how your personal values align with theirs.
How to prepare for a job interview at MEDIA CONTACTS
✨Showcase Your Relationship-Building Skills
As a Client Success Executive, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences, such as internships or group projects, where you successfully fostered connections and supported others.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks efficiently, perhaps by sharing specific tools or methods you use to stay organised, especially in fast-paced environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to coordinate events or manage client expectations, and be prepared to explain your thought process and outcomes.
✨Research the Company and Its Events
Familiarise yourself with the company's past events and their impact on clients. This knowledge will not only show your enthusiasm for the role but also help you ask insightful questions during the interview, demonstrating your genuine interest.
