Account Director

Location: London

Type of contract: Permanent

Office Days: Mon + Fri WFH, Tues, Weds + Thurs office based

Who We Are

TBWAMedia Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand. We’re headquartered in Los Angeles with 5 further international hubs and over 700 people making great work for Apple in 26 markets around the globe.

Summary

We’re looking for a (Senior) Account Director to join us in our London office. Our London office is the hub office servicing Europe, Middle East and Turkey markets for Apple. MAL London is responsible for individual market originations and global campaign localisation across each of these territories. The (S)AD role will be reporting into the Business Lead and be part of the Account Management team which consists of about 25 people. It’s a senior role, supporting the two regional Business Leads to lead the development and production of multiple creative origination projects across different markets. The role typically has junior- to mid-level support across projects, depending on the level of complexity.

The (S)AD role at Media Arts Lab serves as a key communicator across Account and Project Management to lead teams, the process and the work. They will be working alongside Account Management team members across various levels; all internal departments; MAL Los Angeles; and OMD London (media agency partner). They will also have close interaction with Geo Apple team members, and some interaction with WW Apple team members. This role requires senior stakeholder management, with Business Lead oversight.

We’re looking for someone who is excited about working with a global, culturally diverse and highly driven team for one of the best brands in the world. If you are inquisitive, collaborative, a great communicator and interested in the world of advertising – we’d love to hear from you.

The Work

• Partner with Planning, Production, Creative and OMD throughout a project lifecycle, from brief development to measurement and play an important role in always maintaining a strategic lens on the work.
• Play an active role in developing presentations for Apple reviews, that tell an integrated story grounded in business, market and product strategy.
• Proactively identify Origination opportunities and reviewing Global work to support individual market/LOB needs (i.e. extensions and amplifications).
• Confidently manage difficult and/or divergent opinions, internally and externally, creating an aligned path forward and maintaining relationships.
• Serve as air traffic control for project teams, ensure project logistics run smoothly and collaboratively across MAL and OMD, and identify areas to optimise.
• Support the development of great teams by fostering a sense of team, support, and inclusion.

Who will thrive in this role?

• Must have proven & demonstrable experience working on fully integrated & creative origination campaigns.
• Demonstrate strong strategic thinking and ability to shape client strategies.
• Unrelenting ambition & creatively driven. Eager to create smart, simple, iconic work that makes culture for the brand.
• Passion for the advertising and marketing industry with a keen eye for current trends, culture, and emerging markets.
• A thirst to understand Apple’s shifting business, product, and audiences challenges.
• A hungry, flexible, and resourceful individual with ruthless attention to detail and a drive for excellence in Client/Agency optics and expectations.
• Someone who loves to collaborate with different people to get the job done and supports team members’ growth in doing so.
• A strong verbal and written communicator, who knows how to tailor conversations based on topic, audience, and context.

What’s in it for you?

Given we push to create smart, simple, iconic, globally impactful work that makes culture, we understand this requires the hard work and dedication of an extremely talented and innovative collection of people. Therefore, we have designed our benefits package to first and foremost take care of our teams, to say, “thank you”, but beyond that, it is there to ensure that you are rewarded for the incredible work you deliver and receive the recognition that goes along with that. From continued learning and development, life insurance for protection and peace of mind, family care leave (for those important times), well-being and mental health support – to volunteer days. And a great work environment with an international and talented team – basically, we’ve got you covered!