MedGen is seeking a diligent Complaints and Incidents Coordinator to oversee the management, investigation, and resolution of complaints, incidents, safeguarding concerns, and near misses across the organisation.
The role provides a central point of contact, maintains records, coordinates investigations, and supports governance reporting to ensure timely communication with service users, families, commissioners, regulators and other stakeholders.
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Healthcare Complaints & Incidents Specialist in London employer: MedGen
MedGen Healthcare is an exceptional employer located in Milton Keynes, dedicated to providing high-quality care and support to children and young people with complex mental health needs. We offer competitive pay rates, flexible shift patterns, and ongoing professional development opportunities, all within a supportive work culture that values your expertise and commitment to making a meaningful difference in the lives of those we serve.
