MedGen is seeking a proactive Complaints and Incidents Coordinator to lead the management, investigation, and resolution of concerns across the organisation. You will ensure thorough investigations, timely responses, and learning across services to improve safety and quality of care.
You will act as a central point of contact for complaints, incidents, safeguarding matters, and regulatory reporting, coordinating with managers, clinicians, families, regulators, and service users.
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Healthcare Complaints & Incidents Governance Lead employer: MedGen
MedGen Healthcare is an exceptional employer located in Milton Keynes, dedicated to providing high-quality care and support to children and young people with complex mental health needs. We offer competitive pay rates, flexible shift patterns, and ongoing professional development opportunities, all within a supportive work culture that values your expertise and commitment to making a meaningful difference in the lives of those we serve.
