Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for customers, managing calls and booking deliveries.
- Company: Community-focused equipment services provider in Leyland.
- Benefits: Competitive salary and opportunities for personal development.
- Why this job: Make a difference by ensuring excellent customer experiences every day.
- Qualifications: Customer service experience and strong IT skills required.
- Other info: Join a supportive team and thrive in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A community equipment services provider in Leyland is seeking a Customer Services Coordinator to serve as the first point of contact for service users and health providers. The role involves managing calls, booking deliveries, and ensuring excellent customer experiences.
Ideal candidates will have:
- Customer service experience
- IT skills
- The ability to remain calm under pressure
Competitive salary and development opportunities are offered.
Customer Experience & Delivery Coordination Specialist in Leyland employer: Medequipuk
Contact Detail:
Medequipuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Delivery Coordination Specialist in Leyland
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves managing calls, we should rehearse how to handle different customer scenarios. Role-playing with a friend can really boost our confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that we’re engaged and keen to learn more about the team and the challenges they face. Plus, it gives us a chance to assess if it’s the right fit for us!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and remind them of our enthusiasm for the position. Let’s make sure we stand out!
We think you need these skills to ace Customer Experience & Delivery Coordination Specialist in Leyland
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled calls and managed customer interactions, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: While we love a casual vibe, remember that professionalism is key. Use a friendly tone in your writing, but keep it polished. This will show us that you can balance being approachable with maintaining a professional image.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention how your skills align with the responsibilities of a Customer Services Coordinator, especially around managing deliveries and ensuring great experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Medequipuk
✨Know the Company Inside Out
Before your interview, take some time to research the community equipment services provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to provide excellent customer experiences, which is crucial for this role.
✨Practice Calmness Under Pressure
Since the job requires remaining calm under pressure, consider practising common interview scenarios that might be stressful. Role-playing with a friend can help you articulate your thoughts clearly and maintain composure, showcasing your ability to handle high-pressure situations.
✨Brush Up on IT Skills
As the role involves managing calls and booking deliveries, make sure you're comfortable with any relevant software or tools. If you know what systems the company uses, try to familiarise yourself with them beforehand. This will give you an edge and show that you're proactive about your technical skills.
