Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for service users, ensuring timely delivery and installation of equipment.
- Company: Supportive community equipment services provider in Braintree.
- Benefits: Professional development opportunities and a nurturing work environment.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Customer service experience, IT proficiency, and strong communication skills.
- Other info: Fixed term contract covering maternity leave with potential for growth.
The predicted salary is between 30000 - 42000 £ per year.
A community equipment services provider is seeking a Customer Services Coordinator in Braintree for a fixed term contract to cover maternity leave. In this role, you will be the first point of contact for service users and will ensure that products are delivered and installed on time and in good condition.
The ideal candidate will have:
- Customer service experience
- IT proficiency
- Excellent communication skills
The company offers a supportive work environment with professional development opportunities.
Empathy-Driven Customer Services Coordinator (FTC, Maternity Cover) in Braintree employer: Medequipuk
Contact Detail:
Medequipuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empathy-Driven Customer Services Coordinator (FTC, Maternity Cover) in Braintree
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission will help you connect with them on a personal level, showing that you're genuinely interested in the role and the community they serve.
✨Tip Number 2
Practice your communication skills! Since this role is all about being the first point of contact, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your empathy during the interview. Share examples of how you've handled customer concerns in the past, demonstrating your ability to understand and respond to their needs effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Empathy-Driven Customer Services Coordinator (FTC, Maternity Cover) in Braintree
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled challenges and provided excellent support to service users in the past.
Be IT Savvy: Since being IT proficient is key for this role, mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can adapt quickly to our systems!
Communicate Clearly: Your communication skills are crucial, so ensure your application is clear and concise. We appreciate well-structured applications that reflect your ability to communicate effectively with service users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Medequipuk
✨Know the Company Inside Out
Before your interview, take some time to research the community equipment services provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your empathy and ability to handle service users with care.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Be Ready to Discuss IT Proficiency
As the role requires IT proficiency, be prepared to discuss your experience with relevant software or tools. If you have specific examples of how you've used technology to improve customer service or streamline processes, make sure to bring those up during the interview.
