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- Tasks: Be the first point of contact, managing calls and bookings for exceptional customer service.
- Company: Community equipment services provider dedicated to empowering individuals.
- Benefits: 29 days holiday and career progression opportunities.
- Why this job: Join a team making a real difference in cost-effective healthcare solutions.
- Qualifications: Customer service experience and IT proficiency required.
- Other info: Maternity cover role with a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience.
Ideal candidates should have some customer service experience and proficiency in IT and Microsoft Office. The role offers career progression opportunities and 29 days holiday. Join a team committed to empowering individuals and delivering cost-effective healthcare solutions.
Customer Service Coordinator (FTC) - Maternity Cover in Bedford employer: Medequipuk
Contact Detail:
Medequipuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator (FTC) - Maternity Cover in Bedford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or difficult customers. This will help you demonstrate your skills and confidence during the interview.
✨Tip Number 3
Don’t forget to highlight your IT skills! Since proficiency in Microsoft Office is key, be ready to discuss how you've used these tools in previous roles to improve efficiency or enhance customer experience.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're keen and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service Coordinator (FTC) - Maternity Cover in Bedford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled calls and bookings before, so share specific examples that showcase your ability to provide exceptional customer experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your skills align with our mission of delivering cost-effective healthcare solutions and empowering individuals.
Be IT Savvy: Since proficiency in IT and Microsoft Office is key for this role, make sure to mention any relevant software skills you have. We love candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Medequipuk
✨Know the Company Inside Out
Before your interview, take some time to research the community equipment services provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your ability to provide exceptional customer experience, which is crucial for this role.
✨Brush Up on IT and Microsoft Office Skills
Since proficiency in IT and Microsoft Office is essential, make sure you're comfortable with common software applications. You might be asked about your experience with tools like Excel or Word, so be ready to discuss how you've used them in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career progression opportunities, or how they measure success in the role. This shows that you’re engaged and thinking about how you can contribute to the team.
