At a Glance
- Tasks: Lead the way in delivering innovative technology solutions for care services.
- Company: Join Medequip Connect, a forward-thinking care provider making a real difference.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team environment.
- Other info: Flexible working hours and opportunities for career growth in a dynamic field.
- Why this job: Empower vulnerable individuals to maintain independence through cutting-edge technology.
- Qualifications: Strong communication skills and IT proficiency are essential; experience with assistive tech is a plus.
The predicted salary is between 36000 - 36000 £ per year.
This is an incredible opportunity to work for a forward-thinking care provider, who will support you to be the best you can be in your chosen field! Join us as our new TEC Coordinator at Medequip Connect and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care. You’ll be supported by an excellent team of professional and ever-developing co-workers who all identify and align with Medequip’s values and ways.
Medequip Connect provides services to over 50,000 people nationwide with the objective of providing reassurance and support to older, disabled or vulnerable people allowing them to remain safely in their own home. We help people maintain independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day.
About the role: We are seeking a motivated and innovative Technology Enabled Care (TEC) Coordinator to join our Medequip Connect team. This is an exciting opportunity to play a key role in delivering digital transformation within Adult Social Care and Health services. You will provide expert guidance on assistive technologies, supporting service users through person-centred assessments, installation, reviews, and ongoing support. You will also work closely with professionals and stakeholders to embed technology into care strategies and improve outcomes.
- Strategic: Identify and implement assistive technology solutions aligned with strategic TEC partnerships. Work collaboratively with Adult Social Care teams to embed technology into care planning. Support innovation and continuous improvement in TEC services to ensure future-ready solutions.
- Operational: Conduct holistic, needs-based TEC assessments and design tailored assistive technology packages. Deliver demonstrations and training to professionals and stakeholders. Provide technical advice and ongoing support to service users and their networks. Monitor, review, and analyse TEC packages to ensure effective outcomes. Maintain accurate records using internal systems for referrals, installations, and tracking. Support the rollout of TEC programmes across multiple regions. Promote digital and mobile-based assistive technologies (apps, tablets, web systems). Build strong relationships with stakeholders to support innovation and service delivery. Contribute to documentation, procedures, and best practices. Support awareness campaigns, events, and initiatives to increase service uptake. Ensure effective maintenance, troubleshooting, and escalation of TEC solutions. Produce performance reports, KPI data, and outcome evaluations. Deliver excellent customer care to maximise service user benefits.
- Financial & Risk Management: Assist in evaluating new technologies for commercial viability and compliance. Support cost-effective delivery of TEC solutions in collaboration with care teams.
- Administration: Maintain accurate and up-to-date records across internal systems. Produce reports aligned with organisational KPIs and service requirements. Support data management and reporting for TEC services.
Special Conditions: Occasional attendance at meetings outside normal working hours. Flexibility to work additional hours when required (overtime or TOIL provided). Regular travel to meetings and events (access to a suitable vehicle required). Flexibility to support colleagues and adjust working hours when needed.
About you: Above all, you will identify and align with our company values:
- We keep our promises.
- We empower people to be accountable for their actions and performance.
- We help people with empathy, courtesy, dignity and kindness.
- We show respect and are trusted by our colleagues, suppliers and customers.
- We believe in teamwork and are passionate about our work.
- We encourage innovation and the development of technology.
- We embrace change and seek to achieve excellence.
- We deliver cost-effective, efficient and safe healthcare solutions.
Qualifications and experience required:
- Essential Skills & Knowledge: Excellent communication skills with a person-centred approach. Strong organisational and prioritisation abilities. High level of IT proficiency, including Microsoft Office and database systems. Understanding of GDPR and data confidentiality.
- Desirable Skills & Knowledge: Experience with assistive technology, telecare, or digital care solutions. Knowledge of care assessment processes and care plan reviews.
- Experience: Experience working collaboratively in a professional environment. Ability to work independently across a wide geographical area.
- Qualifications: GCSEs, NVQ, or equivalent experience (essential). Relevant IT or Health & Social Care qualifications (desirable).
Other Requirements: Willingness to work flexibly and attend meetings, events, and conferences as required. We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes. This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.
TEC Coordinator in Sandford employer: Medequip
Medequip Connect is an exceptional employer that prioritises employee development and innovation in the care sector. As a TEC Coordinator, you will be part of a supportive team dedicated to empowering individuals through technology-enabled care, with ample opportunities for professional growth and a culture that values empathy, teamwork, and excellence. Located in North Somerset, you'll enjoy a collaborative work environment that encourages creativity and offers the chance to make a meaningful impact on the lives of vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land TEC Coordinator in Sandford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Medequip.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Medequip.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Medequip, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace TEC Coordinator in Sandford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Medequip.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Medequip.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Medequip. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Medequip. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Medequip
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Medequip’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
