At a Glance
- Tasks: Respond to emergency calls and provide support to clients in need.
- Company: Join Medequip, a leading provider of healthcare solutions with a community focus.
- Benefits: Enjoy continuous training, career progression, free uniform, and employee assistance programmes.
- Other info: Flexible hours and a dynamic team await you in this rewarding role.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Empathy for the elderly and a caring nature are essential; no specific experience required.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Hours: 40 hours per week
Salary: £27,597.00 per annum
This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Responder at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support. You’ll be supported by an excellent team of professional and ever-developing co-workers who all identify and align with Medequip’s values.
Medequip Assistive Technology Ltd is a dynamic and fast-growing company, a leading provider of Healthcare Service solutions. Our mission is to help people stay independent for longer, with their families, in their own homes.
A Careline Responder is based at home and responds to calls from our clients - who press their buttons on their alarm units, which automatically comes through to our own friendly Emergency Response Centre. From there, our operators contact the nearest Careline Responder who goes to assess the situation and assist the client or get assistance from the emergency services if a client is injured; this is a role that benefits from people’s life skills.
Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
About the role
Your day-to-day responsibilities will include, but not be limited to:
- To make immediate response to alarm calls and make prompt attendance, assessing the care and support needs of people at risk and to provide or facilitate appropriate support.
- Dealing with maintenance and installing alarm equipment at clients’ premises and explaining how the equipment/alarm works.
- To undertake ‘last resort’ personal care when on a call-out should it be needed to maintain the client’s dignity.
- To assist with the promotion of the service in local communities.
About you
Above all, you will identify and align with our company values:
- We keep our promises.
- We empower people to be accountable for their actions and performance.
- We help people with empathy, courtesy, dignity and kindness.
- We show respect and are trusted by our colleagues, suppliers and customers.
- We believe in teamwork and are passionate about our work.
- We encourage innovation and the development of technology.
- We embrace change and seek to achieve excellence.
- We deliver cost effective, efficient and safe healthcare solutions.
Qualifications and experience required:
- Genuine empathy for the welfare of elderly adults, this role will suit you.
- Based within Workington surrounding area.
- Full UK driving licence, and some access to an appropriately insured and taxed vehicle for business use.
- No specific experience is necessary, only a responsible and caring nature and a flexible approach.
What we offer:
- Continuous training, development & management support given by Medequip Connect.
- Care First employee assistance programme including free counselling.
- Free uniform.
- Work Phone.
- Opportunities for career progression.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
This role may be subject to an enhanced DBS disclosure and satisfactory references. This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.
Responder employer: Medequip
Medequip Assistive Technology Ltd is an exceptional employer that prioritises employee development and community impact. With a strong focus on teamwork, empathy, and innovation, we offer continuous training and career progression opportunities in a supportive environment. Located in East Barnet, our dynamic team is dedicated to empowering individuals to maintain their independence, making this a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Responder
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Medequip that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Medequip face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Responder
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Medequip
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Medequip is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
